Saturday, February 11, 2023

Re: [Avid-L2] New title tool

What you are describing is what I have experienced and posted about in this thread.  First I've had to be in the HD project in order to promote the Titler+.  The first one works but if I then toggled to 4K to check how the title looks and then back to HD format the subsequent promotions end up with empty page.  If I then restart Avid and just stay in HD and promote all the titles first they work.  This has been with MC 2018.12.15 or similar versions so the newer versions may not act this way but it did happen to me on multiple systems both mac and PC.  My suggestion would be toggle your project to HD then quit and restart Avid then try the promotion, not sure but that's worked for me.

On Sat, Feb 11, 2023 at 03:40 AM, Tim Selander wrote:
Just a follow-up for the record...

Promoting UTF8/Kanji titles when Avid & OS are running in
English, results in UTF8 double byte characters being broken into
unreadable single-byte text. However, switching the OS and Avid
to run in Japanese did not solve the problem. But instead of
breaking the text, the text, and it's bounding box, simply disappear.

This has got to be driving Europeans nuts, too! Hoping Avid gets
this fixed pronto!

Tim Selander

On 2023.02.08 10:42, Tim Selander wrote:
Hi Marianna,

Thanks so much. As to Titler+ trashing kanji titles, it occurred
to me that I run Avid in English, on a Japanese OS, so if I
switch the Avid GUI to Japanese, it might work. I'm out of the
office today, so will test tomorrow. In the early days of Avid,
there was a lot of funkiness in how it handled Japanese.

But even if that workaround works, your team needs to make
Titler+ promote UTF8 titles!

On New Blue, it turned out I hadn't installed it (why the option
was in the Effect Pallette, I don't know...) After installing, it
should up as an option in the promote menu, but selecting it does
nothing, and using it to create a new title doesn't work either
-- the NB gui never shows up.

Tim

On 2/6/23 11:45 PM, Marianna Montague wrote:
Hi Tim,

I have asked the tech team to check with our Titler+ team to
see what the scoop is with this, and also to check with NewBlue
and get back with you.  I created a case 04578884 so it can be
followed and addressed.

They will reach out sap.

Marianna

*Marianna Montague*
Sr. Director, Customer Experience
t +1 (978) 640-5215  |  m +1 (813) 493-6800
marianna.montague@avid.com <mailto:marianna.montague@avid.com>

*Avid*| *Remote - Florida*
United States Of America

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