Saturday, September 10, 2016

RE: [Avid-L2] MC / Kona 3 = spinning beach ball

 

"Zap the PRAM."  That brings back memories…

 

Dave Spraker

 

Principal, spraker.tv

Northwest Territory Manager, Western Rep Associates

 

dave@spraker.tv
(503) 897-0250

 

From: Avid-L2@yahoogroups.com [mailto:Avid-L2@yahoogroups.com]
Sent: Saturday, September 10, 2016 8:47 AM
To: Avid-L2@yahoogroups.com; tcurren@aol.com
Subject: Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

 

i would also:

- zap the pram

- swap aja cards

 

since the issue is not present on the older install/same hw, and also not present on all new installs, it could be non aja related, but somehow masked by the card. check network and fc proper operation on affected machines. also turn wifi/bt off if applicable.

 

BG

 

From: "tcurren@aol.com [Avid-L2]" <Avid-L2@yahoogroups.com>
To: Avid-L2@yahoogroups.com
Sent: Saturday, September 10, 2016 8:29 AM
Subject: Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

 

Another good idea to test.



---In Avid-L2@yahoogroups.com, <bogdan_grigorescu@...> wrote :

also, can you easily change formats and other settings via aja control panel on the offending systems?  at the os level, no mc launched.

 

__._,_.___
Posted by: "Dave Spraker" <avid@spraker.tv>
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this is the Avid-L2

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Posted by Video Geek Squad at 5:15 PM 0 comments

[Avid-L2] Re: MC / Kona 3 = spinning beach ball

 

Already seen a lot of great suggestions, swapping the HDs is an excellent one.  I have been swapping out HDs between Mac systems for years.  Not a limitation as in Windows systems.

You may already know this, and your post infers the correct install order.  Installing AVID Media Composer clean on the system BEFORE you have installed ANY Aja software or drivers is crucial to a correct install of the Aja drivers for Avid I/O.  Here is an old  PDF on the Aja website referencing this (page 4, "Installation Order"), though this document is from earlier versions of software, when you installed Aja drivers and Open I/O drivers separately, now it's one installer.


I routinely use the Kona 3 card on Windows 7 systems, where a similar timeout issue can come up.  My test in Windows as to wether install order was done correctly is by opening the Hardware Setup (at the bottom of Tools menu, where Video Output is on a DX system).  On a properly installed system, it will automatically open the Aja I/O panel, on an improperly installed system it will time out, and you have to open the I/O panel in the OS.

Not sure if this works the same on Mac systems.

Looking forward to seeing the solution on this, best of luck.

Dave Hogan
Burbank, CA

__._,_.___
Posted by: Dave Hogan <mactvman@yahoo.com>
Reply via web post • Reply to sender • Reply to group • Start a New Topic • Messages in this topic (11)
Have you tried the highest rated email app?
With 4.5 stars in iTunes, the Yahoo Mail app is the highest rated email app on the market. What are you waiting for? Now you can access all your inboxes (Gmail, Outlook, AOL and more) in one place. Never delete an email again with 1000GB of free cloud storage.
this is the Avid-L2

.

__,_._,___
Posted by Video Geek Squad at 4:25 PM 0 comments

Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

I know I've also had firmware upgrades on the I/O express boxes a few times, maybe wouldn't hurt to flash the kona card again?

________________________
Greg Huson
Secret Headquarters, Inc
Greg (at) SecretHQ.com

On Sep 10, 2016, at 08:47, Bogdan Grigorescu bogdan_grigorescu@yahoo.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

 

i would also:
- zap the pram
- swap aja cards

since the issue is not present on the older install/same hw, and also not present on all new installs, it could be non aja related, but somehow masked by the card. check network and fc proper operation on affected machines. also turn wifi/bt off if applicable.

BG


From: "tcurren@aol.com [Avid-L2]" <Avid-L2@yahoogroups.com>
To: Avid-L2@yahoogroups.com
Sent: Saturday, September 10, 2016 8:29 AM
Subject: Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 
Another good idea to test.


---In Avid-L2@yahoogroups.com, <bogdan_grigorescu@...> wrote :

also, can you easily change formats and other settings via aja control panel on the offending systems?  at the os level, no mc launched.


__._,_.___
Posted by: Greg Huson <greg@secrethq.com>
Reply via web post • Reply to sender • Reply to group • Start a New Topic • Messages in this topic (10)
Have you tried the highest rated email app?
With 4.5 stars in iTunes, the Yahoo Mail app is the highest rated email app on the market. What are you waiting for? Now you can access all your inboxes (Gmail, Outlook, AOL and more) in one place. Never delete an email again with 1000GB of free cloud storage.
this is the Avid-L2

.

__,_._,___
Posted by Video Geek Squad at 8:51 AM 0 comments

Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

I know it's no help, but we have on system running that configuration with no issues.  (Well, the fan is always on full blast, but that's probably a side effect of the 12-core-cpu upgrade or a broken sensor.)

What's funny is that machine used to be our 'uncompressed 444' machine.  Remember when that was a thing?  Running fcp7 with dual-link sdi to the SR deck because a filmmaker knew that would make his movie better?  I guess prores444 has replaced that, but the issue hasn't come up in a long time.  'Can Shoot this on an iPhone' comes up more often.  But the kona card keeps plugging along.

________________________
Greg Huson
Secret Headquarters, Inc
Greg (at) SecretHQ.com

On Sep 10, 2016, at 08:25, tcurren@aol.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

 

Not all the Macs are same generation, but in the working vs non working systems area, there are identical systems. And again, starting up from a an older system drive with an earlier version of MC works fine on the same computer. It's something with the 10.9.5 / MC 8 / Kona card combo that works on some systems but not on others. A real head scratcher.


As I said, even a clean instal from the ground up has the same issue. I will try moving that drive to one of the working systems on Monday and see if the problem follows.


---In Avid-L2@yahoogroups.com, <bogdan_grigorescu@...> wrote :

"are all your macs the same generation? are the cards installed in the recommended slots?"

__._,_.___
Posted by: Greg Huson <greg@secrethq.com>
Reply via web post • Reply to sender • Reply to group • Start a New Topic • Messages in this topic (9)
Have you tried the highest rated email app?
With 4.5 stars in iTunes, the Yahoo Mail app is the highest rated email app on the market. What are you waiting for? Now you can access all your inboxes (Gmail, Outlook, AOL and more) in one place. Never delete an email again with 1000GB of free cloud storage.
this is the Avid-L2

.

__,_._,___
Posted by Video Geek Squad at 8:48 AM 0 comments

Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

i would also:
- zap the pram
- swap aja cards

since the issue is not present on the older install/same hw, and also not present on all new installs, it could be non aja related, but somehow masked by the card. check network and fc proper operation on affected machines. also turn wifi/bt off if applicable.

BG
www.finale.tv


From: "tcurren@aol.com [Avid-L2]" <Avid-L2@yahoogroups.com>
To: Avid-L2@yahoogroups.com
Sent: Saturday, September 10, 2016 8:29 AM
Subject: Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 
Another good idea to test.


---In Avid-L2@yahoogroups.com, <bogdan_grigorescu@...> wrote :

also, can you easily change formats and other settings via aja control panel on the offending systems?  at the os level, no mc launched.


__._,_.___
Posted by: Bogdan Grigorescu <bogdan_grigorescu@yahoo.com>
Reply via web post • Reply to sender • Reply to group • Start a New Topic • Messages in this topic (8)
Have you tried the highest rated email app?
With 4.5 stars in iTunes, the Yahoo Mail app is the highest rated email app on the market. What are you waiting for? Now you can access all your inboxes (Gmail, Outlook, AOL and more) in one place. Never delete an email again with 1000GB of free cloud storage.
this is the Avid-L2

.

__,_._,___
Posted by Video Geek Squad at 8:47 AM 0 comments

Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

Another good idea to test.



---In Avid-L2@yahoogroups.com, <bogdan_grigorescu@...> wrote :

also, can you easily change formats and other settings via aja control panel on the offending systems?  at the os level, no mc launched.

__._,_.___
Posted by: tcurren@aol.com
Reply via web post • Reply to sender • Reply to group • Start a New Topic • Messages in this topic (7)
Have you tried the highest rated email app?
With 4.5 stars in iTunes, the Yahoo Mail app is the highest rated email app on the market. What are you waiting for? Now you can access all your inboxes (Gmail, Outlook, AOL and more) in one place. Never delete an email again with 1000GB of free cloud storage.
this is the Avid-L2

.

__,_._,___
Posted by Video Geek Squad at 8:29 AM 0 comments

Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

Not all the Macs are same generation, but in the working vs non working systems area, there are identical systems. And again, starting up from a an older system drive with an earlier version of MC works fine on the same computer. It's something with the 10.9.5 / MC 8 / Kona card combo that works on some systems but not on others. A real head scratcher.


As I said, even a clean instal from the ground up has the same issue. I will try moving that drive to one of the working systems on Monday and see if the problem follows.


---In Avid-L2@yahoogroups.com, <bogdan_grigorescu@...> wrote :

"are all your macs the same generation? are the cards installed in the recommended slots?"

__._,_.___
Posted by: tcurren@aol.com
Reply via web post • Reply to sender • Reply to group • Start a New Topic • Messages in this topic (6)
Have you tried the highest rated email app?
With 4.5 stars in iTunes, the Yahoo Mail app is the highest rated email app on the market. What are you waiting for? Now you can access all your inboxes (Gmail, Outlook, AOL and more) in one place. Never delete an email again with 1000GB of free cloud storage.
this is the Avid-L2

.

__,_._,___
Posted by Video Geek Squad at 8:25 AM 0 comments

Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

also, can you easily change formats and other settings via aja control panel on the offending systems?
at the os level, no mc launched.

cheers,
BG
www.finale.tv

From: Bogdan Grigorescu <bogdan_grigorescu@yahoo.com>
To: "Avid-L2@yahoogroups.com" <Avid-L2@yahoogroups.com>; "tcurren@aol.com" <tcurren@aol.com>
Sent: Saturday, September 10, 2016 8:04 AM
Subject: Re: [Avid-L2] MC / Kona 3 = spinning beach ball

'I always assumed an install was unique '
and it is, but you can still swap the drives for troubleshooting purposes.

are all your macs the same generation? are the cards installed in the recommended slots?

cheers, BG - www.finale.tv
From: "tcurren@aol.com [Avid-L2]" <Avid-L2@yahoogroups.com>
To: Avid-L2@yahoogroups.com
Sent: Saturday, September 10, 2016 7:12 AM
Subject: Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

That's a clever idea Marcel. I have never moved a system drive between systems. Does that work on a Mac. Are there any computer specific things that Apple installs during a system install? I always assumed an install was unique to a computer, but maybe that's a bad assumption. 



---In Avid-L2@yahoogroups.com, <bncrcaxlr@...> wrote :

Have you tried moving the startup drive between systems to see if it follows?

Marcel

On 09-09-2016, at 9:27 PM, tcurren@... [Avid-L2] wrote:



I have multiple Mac Pro towers running Kona 3s. At some point this year 2 of the systems started slowing down in MC. Simple mouse clicks cause at lest 30 seconds of spinning beach ball. Disabling the hardware in MC eliminates the problem. Reenabling the hardware brings it back. Going back to previous startup drives running MC 7 on the same system don't have the issue. 

I did a clean system install on one system and only installed MC and the AJA drivers. Still having the same problem. Versions of all software are identical to the systems that don't have this issue. Any ideas? Does it sound like 2 Kona cards have gone bad?







__._,_.___
Posted by: Bogdan Grigorescu <bogdan_grigorescu@yahoo.com>
Reply via web post • Reply to sender • Reply to group • Start a New Topic • Messages in this topic (5)
Have you tried the highest rated email app?
With 4.5 stars in iTunes, the Yahoo Mail app is the highest rated email app on the market. What are you waiting for? Now you can access all your inboxes (Gmail, Outlook, AOL and more) in one place. Never delete an email again with 1000GB of free cloud storage.
this is the Avid-L2

.

__,_._,___
Posted by Video Geek Squad at 8:08 AM 0 comments

Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

'I always assumed an install was unique '
and it is, but you can still swap the drives for troubleshooting purposes.

are all your macs the same generation? are the cards installed in the recommended slots?

cheers, BG - www.finale.tv
From: "tcurren@aol.com [Avid-L2]" <Avid-L2@yahoogroups.com>
To: Avid-L2@yahoogroups.com
Sent: Saturday, September 10, 2016 7:12 AM
Subject: Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 

That's a clever idea Marcel. I have never moved a system drive between systems. Does that work on a Mac. Are there any computer specific things that Apple installs during a system install? I always assumed an install was unique to a computer, but maybe that's a bad assumption. 



---In Avid-L2@yahoogroups.com, <bncrcaxlr@...> wrote :

Have you tried moving the startup drive between systems to see if it follows?

Marcel

On 09-09-2016, at 9:27 PM, tcurren@... [Avid-L2] wrote:



I have multiple Mac Pro towers running Kona 3s. At some point this year 2 of the systems started slowing down in MC. Simple mouse clicks cause at lest 30 seconds of spinning beach ball. Disabling the hardware in MC eliminates the problem. Reenabling the hardware brings it back. Going back to previous startup drives running MC 7 on the same system don't have the issue. 

I did a clean system install on one system and only installed MC and the AJA drivers. Still having the same problem. Versions of all software are identical to the systems that don't have this issue. Any ideas? Does it sound like 2 Kona cards have gone bad?





__._,_.___
Posted by: Bogdan Grigorescu <bogdan_grigorescu@yahoo.com>
Reply via web post • Reply to sender • Reply to group • Start a New Topic • Messages in this topic (4)
Have you tried the highest rated email app?
With 4.5 stars in iTunes, the Yahoo Mail app is the highest rated email app on the market. What are you waiting for? Now you can access all your inboxes (Gmail, Outlook, AOL and more) in one place. Never delete an email again with 1000GB of free cloud storage.
this is the Avid-L2

.

__,_._,___
Posted by Video Geek Squad at 8:04 AM 0 comments

Re: [Avid-L2] MC / Kona 3 = spinning beach ball

 


That's a clever idea Marcel. I have never moved a system drive between systems. Does that work on a Mac. Are there any computer specific things that Apple installs during a system install? I always assumed an install was unique to a computer, but maybe that's a bad assumption. 



---In Avid-L2@yahoogroups.com, <bncrcaxlr@...> wrote :

Have you tried moving the startup drive between systems to see if it follows?

Marcel

On 09-09-2016, at 9:27 PM, tcurren@... [Avid-L2] wrote:



I have multiple Mac Pro towers running Kona 3s. At some point this year 2 of the systems started slowing down in MC. Simple mouse clicks cause at lest 30 seconds of spinning beach ball. Disabling the hardware in MC eliminates the problem. Reenabling the hardware brings it back. Going back to previous startup drives running MC 7 on the same system don't have the issue. 

I did a clean system install on one system and only installed MC and the AJA drivers. Still having the same problem. Versions of all software are identical to the systems that don't have this issue. Any ideas? Does it sound like 2 Kona cards have gone bad?




__._,_.___
Posted by: tcurren@aol.com
Reply via web post • Reply to sender • Reply to group • Start a New Topic • Messages in this topic (3)
Have you tried the highest rated email app?
With 4.5 stars in iTunes, the Yahoo Mail app is the highest rated email app on the market. What are you waiting for? Now you can access all your inboxes (Gmail, Outlook, AOL and more) in one place. Never delete an email again with 1000GB of free cloud storage.
this is the Avid-L2

.

__,_._,___
Posted by Video Geek Squad at 7:12 AM 0 comments
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