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Saturday, June 15, 2024
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Friday, June 14, 2024
Re: [Avid-L2] Avid Media Composer has lost Symphony Option?
Okay everything has been sorted out. I think what happened is when I was first setting up the MacStudio system my license had not been converted from dongle so I ended up launching the trial period which seems to include symphony option. Then Avid converted my system license to software activation and I activate Media Composer but did not know I had to separately activate the symphony option. Avid gave me the process to activate it and it worked. However my second system on my MBP wouldn't activate the symphony option giving an error 101 activation ID invalid or incorrect or some such message. Turned out Avid needed to fix something on their end to get my symphony activation code for the second system to work. They did offer a temp license but I wasn't in a bind so I waited a day while they sorted things out. Leo the support person called exactly on time to start the process of sorting things out. So thanks to Marianna, Ajay and Leo for getting me up again. Wait does that sound creepy??? ;-)
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Wednesday, June 12, 2024
Was kostet ein Wasserspender für Ihre Firma?
Wissen Sie, wie viel ein Wasserspender für Ihre Firma kostet? Machen Sie jetzt den kostenlosen Preis-Check 2023 und finden Sie das passende Angebot für Ihr Unternehmen.
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Tuesday, June 11, 2024
Re: [Avid-L2] Avid Media Composer has lost Symphony Option?
If you bought your Symphony option separately then it will not be included in the conversion.
Talk to Avid support to get a separate code.
DQS
On Jun 11, 2024, at 10:53 AM, Dennis Wiener via groups.io <dwiener=earthlink.net@groups.io> wrote:
Check in Avid lnk. I have somestimes lost activation when updating or reinstalling. Just need to find your activatiion code and reactivate it. I've had this problem with both the sympohony option and script sync phrase find.On Jun 11, 2024, at 1:34 AM, John Moore <bigfish@pacbell.net> wrote:I haven't launched Avid on my new Mac Studio in a while but when I did today the Symphony Option was gone. It was there before when I converted my dongle license to software due to no dongle support. Now poof it's gone. I've reached out to Marianna but I thought I'd throw it out to see if anyone else has seen this happen?John Moore Barking Trout Productions Studio City, CA bigfish@pacbell.net
Re: [Avid-L2] Avid Media Composer has lost Symphony Option?
Check in Avid lnk. I have somestimes lost activation when updating or reinstalling. Just need to find your activatiion code and reactivate it. I've had this problem with both the sympohony option and script sync phrase find.
On Jun 11, 2024, at 1:34 AM, John Moore <bigfish@pacbell.net> wrote:I haven't launched Avid on my new Mac Studio in a while but when I did today the Symphony Option was gone. It was there before when I converted my dongle license to software due to no dongle support. Now poof it's gone. I've reached out to Marianna but I thought I'd throw it out to see if anyone else has seen this happen?John Moore Barking Trout Productions Studio City, CA bigfish@pacbell.net
Re: [Avid-L2] Avid Media Composer has lost Symphony Option?
John,
Let me check email and see if I can help.
Stand by
Marianna
Marianna Montague
Sr. Director, Customer Experience and Community
t +1 (978) 640-5215 | m +1 (813) 493-6800
marianna.montague@avid.com
Avid | Remote - Florida
United States Of America
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