Re: [Avid-L2] New title tool

Thanks for the added input, John. But as we are over the air
broadcast, we only work in HD projects. And promoting doesn't work.

I'm dismayed that you've been having this problem since 2018.12
-- I guess that means Avid is not going to fix it. Marianna, is
Avid going to throw all their UTF8 users under the bus on this one?

Tim
Curious in Tokyo.

On 2023.02.12 4:44, John Moore wrote:
> What you are describing is what I have experienced and posted
> about in this thread.  First I've had to be in the HD project in
> order to promote the Titler+.  The first one works but if I then
> toggled to 4K to check how the title looks and then back to HD
> format the subsequent promotions end up with empty page.  If I
> then restart Avid and just stay in HD and promote all the titles
> first they work.  This has been with MC 2018.12.15 or similar
> versions so the newer versions may not act this way but it did
> happen to me on multiple systems both mac and PC.  My suggestion
> would be toggle your project to HD then quit and restart Avid
> then try the promotion, not sure but that's worked for me.
>
> On Sat, Feb 11, 2023 at 03:40 AM, Tim Selander wrote:
>
> Just a follow-up for the record...
>
> Promoting UTF8/Kanji titles when Avid & OS are running in
> English, results in UTF8 double byte characters being broken
> into
> unreadable single-byte text. However, switching the OS and Avid
> to run in Japanese did not solve the problem. But instead of
> breaking the text, the text, and it's bounding box, simply
> disappear.
>
> This has got to be driving Europeans nuts, too! Hoping Avid gets
> this fixed pronto!
>
> Tim Selander
>
> On 2023.02.08 10:42, Tim Selander wrote:
>
> Hi Marianna,
>
> Thanks so much. As to Titler+ trashing kanji titles, it
> occurred
> to me that I run Avid in English, on a Japanese OS, so if I
> switch the Avid GUI to Japanese, it might work. I'm out
> of the
> office today, so will test tomorrow. In the early days of
> Avid,
> there was a lot of funkiness in how it handled Japanese.
>
> But even if that workaround works, your team needs to make
> Titler+ promote UTF8 titles!
>
> On New Blue, it turned out I hadn't installed it (why the
> option
> was in the Effect Pallette, I don't know...) After
> installing, it
> should up as an option in the promote menu, but selecting
> it does
> nothing, and using it to create a new title doesn't work
> either
> -- the NB gui never shows up.
>
> Tim
>
> On 2/6/23 11:45 PM, Marianna Montague wrote:
>
> Hi Tim,
>
> I have asked the tech team to check with our Titler+
> team to
> see what the scoop is with this, and also to check
> with NewBlue
> and get back with you.  I created a case 04578884 so
> it can be
> followed and addressed.
>
> They will reach out sap.
>
> Marianna
>
> *Marianna Montague*
> Sr. Director, Customer Experience
> t +1 (978) 640-5215  |  m +1 (813) 493-6800
> marianna.montague@avid.com
> <mailto:marianna.montague@avid.com>
>
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