Well, if you look at the Splashtop web site, it shows images of remote users with full, widescreen images. They even talk about how well it works with Adobe products, so I'm pretty sure users wouldn't be happy with a 4x3 area.
To quote their own literature...
"Users can access resource and processing intensive workstations remotely as if they were sitting in front of it. 4K streaming at 40fps and low latency give users a top notch remote desktop connection"
My personal opinion is that it is IT's responsibility to fix the problem.
I had a situation in the past where IT told me I couldn't expect better than 100Mb/s from a 10Gig network because "so much depends on the PC you're using". This made no sense to me and only when I sneaked into the server room did I discover I was connected to a 1Gig network!
If your gut instinct tells you it's bulls**t, then it probably is!
I'm sure a call to Spashtop's support team would be the way to go.
Hello L2 Hive Mind!
I'm trying to determine if:
- I'm being snowed by the IT department.
- There is a solution to what I will describe below.
THE SITUATION:
- My school has 20 - 30 rack mounted PC CPUs running Media Composer and the Adobe Suite.
- None of the rack systems have monitors connected to them.
- Students connect to these systems remotely, using Splashtop, so they can learn the various apps.
THE ISSUES:
- Within the Splashtop display window, the remote computer displays only what's about a 4 x 3 area as opposed to correctly displaying 16 x 9. Essentially a 4x3 Center Cut-out of the 16x9 (or wider) possible display area — so, there is dead space on either side of the 4x4 image: i.e. it's pillar-boxed.
- The greatly reduced screen real estate makes using the systems less than pleasant.
WHAT I'M BEING TOLD:There is no solution to this.
MY INSTINCT:I have a hard time believing this is true. After all, it's 2021 and we have flying cars . . .
Thoughts? Possible solutions?
Thanks in advance!
Benjamin
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