Saturday, March 14, 2020

[Avid-L2] Titler Pro 7 and 6 (NewBlue FX) with Avid Media Composer 2018 Legacy on MacPro Legacy System 5,1 (2012 Cheese Graters)

I am deeply in touch in helping NewBlueFX and their support team in debugging issues with Titler Pro 7 (since last August/September 2019) and previous version TP 6, which they have stopped doing work on.
 
NewBlue alerted me that a newer version of TP7 is far less buggy, and asked me to do a clean uninstall and install, which I have now tested.  However, It has some of the same issues as back in Sept. 2019, rendering it useless in my instance (specs below).
 
These errors are the same on Mac OS SIERRA and HIGH SIERRA, and also go back to Avid Media Composers 2018.12.3, 12.5, 12.7, 12.8, 12.9 and Jan. 28th 2020 release 2018.12.10.  (MC 2018.12.4 was pulled by Avid).
 
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With Titler Pro 7, in some cases, Avid won't even launch.  When it does, TP7 gets stuck in an 'endless loop' when editing a title (even if you don't do an edit, but go through the motions then want to CANCEL out of it). 

When you are done and click the upper-left RED DOT to close out the TP7 COMPOSE/EDIT window, its message box to "SAVE / CANCEL" comes up (which locks out Avid MC from doing ANYTHING, even if you click on an MC window).  When you select SAVE, you can save the title in NATIVE TP7 data file mode for LOAD/recall later.  You give the title a name, click OK, and then it seems to go through the motions to save the title.
 
You then close the COMPOSE window again, but then a new message window appears (which is normal): DO you want to SAVE the title as it stands changed in your TP7 compose, and put this change INTO your AVID TIMELINE?  Selecting CANCEL will abort this message (normal), ignore any edits you may have made in the TP7 compose window, and is supposed to return you to Avid MC control, leaving the title Plug-in within your timeline alone.  But TP 7 won't let you do anything with any of these options.  The window disappears as if to obey your selection, but then re-appears.  You can't get out of this loop – so you have to FORCE-QUIT and lose everything.
 
On the rare occasion you do get out of this loop from TP7's message box options of CANCEL-IGNORE or SAVE, the TP7 compose window closes (normal) and you touch down on Avid to resume your work, but within a few seconds, the Avid crash window appears:
 


 
One change I noted is this newer TP7 compared to the initial TP7 which failed me back in Sept 2019 (ver 19-08-16) is that they fixed the black border around larger-sized fonts, on some letters where it would not appear.

Example:
Note the lower-case letter "i" in the title "right" is missing on TP6 and on TP7 Aug 2019, but is okay in the second picture for ver 20-02-14.
I should note that while the letter "i" was the most obvious, many letters were missing their black border when fonts were made big.  The border is missing only on the 'base stem' of the letter, and not the 'dot' on top of the "i."
 



Edit Suite 1 of 3
Titler Pro 6 – ver 181016 / 181023 (My versions have special Text Loggers generated which NewBlueFX then reviews of every step I take)

Avid Media Composer 2018.12.10 [with options Symphony, Phrase Find, Script Sync]

Mac Pro 2012 (System 5,1); 2 x 3.46 GHz [12-cores total]; 96 GB 1,333 MHz DDR-3 RAM
NVidia GeForce GTX 780 with 3,072 MB Video RAM
macOS High Sierra, ver 10.13.6


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Keoni Tyler
Kitchen Table Editorial | Hollywood
All major tape formats in Machine Room
310.360.0228
Keoni.Tyler.KTe@Gmail.com

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