Monday, January 7, 2019

[Avid-L2] Re: RMA rant

 

And now to add to it....


Avid has sent me one of those RMA reminder emails saying roughly - send the stuff or we will bill you.  And at the bottom it literally says

If you have any questions or issues please contact us via email at returns@avid.com or call us directly at 1-978-640-3672.

So I write to returns@avid.com and get a Undelivered Mail Returned to Sender notice because that email address is crap.

Way to fail Avid.  Way to fail.

Jay

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Posted by: jay_mahavier@icloud.com
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