Thursday, November 8, 2018

[Avid-L2] MC Renewal Time Confusion

 

So apparently my MC subscription expires on December 1st. And of course the web site is of no help in figuring out what I'm supposed to do.

I now have (I think) MC with Symphony Option — but the AppMan also says 'Perpetual' on my account — which is not one of the combos in the renewal menu. It gives me four choices to add to the cart:

- Media Composer/Software with Symphony Option
- Media Composer/Ultimate (crossgrade, paid upfront)
- Media Composer/Ultimate (crossgrade, paid monthly
- Media Composer Perpetual

Again, I already have Perpetual (I think). But I ALSO have the Symphony option. So if I'm trying to affect the correct renewal, which option do I select?

Help!

Thanks,

DD

David Dodson



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Posted by: Davaldod <davaldod@gmail.com>
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