Thursday, March 10, 2016

Re: [Avid-L2] Avid App Manager: "Update Not Allowed"

 

I wish your method worked for me. I've beeb starting and restarting, closing and opening like a crazy person, and I still don't seem to get access to the update.

This may seem like a silly question, but is the update actually called 8.5.1, or could it also be 8.5.0.41070? Because 8.5.0.41070 is what mine says in AppMan. But because I'm suspicious of all things AppMan I'm wondering if 8.5.0.41070 is not, in fact, AppMan Speak for 8.5.1.

DD


David Dodson



On Mar 10, 2016, at 4:24 PM, blafarm@yahoo.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:


As a follow-on to a recent thread, the latest version of the Avid Application Manger is throwing an error message indicating that software updates are only available with an active support plan.


Meanwhile, my USB dongle is mounted on the computer -- and the very same App Manger is indicating that I have perpetual support.


I have determined that situation can be resolved by successively opening and closing the App Manager in order to force it to accept that the update can be applied.


Does this really have to be this hard?





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Posted by: David Dodson <davaldod@gmail.com>
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this is the Avid-L2

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