Hi Marianna,
Happy new year. Hope you're healed up.
For a dongle, don't we need an update file? There's no option to Deactivate my copy since it's grayed out in the Special menu. Selecting update in the Licensing tab of Application Manager opens the Browse dialog box. I selected /Applications/Avid/Application Manager/DongleScan.avd and got, "NO dongle compatible with this update file is found. I purchased the upgrade at the end of last month and it is updated in my account in Avid.com
Best Wishes,
Paul Sulsky
From: "marianna_montague@avid.com [Avid-L2]" <Avid-L2@yahoogroups.com>
To: Avid-L2@yahoogroups.com
Sent: Friday, January 1, 2016 12:08:24 PM
Subject: Re: [Avid-L2] 2x, 3x, even 4 x support renewal emails
To: Avid-L2@yahoogroups.com
Sent: Friday, January 1, 2016 12:08:24 PM
Subject: Re: [Avid-L2] 2x, 3x, even 4 x support renewal emails
RT
Same as a license activation. Doesn't matter which you have - activation ID or dongle. You need to update it once every 365 days so it knows it is on the new plan date.
Happy New Year all
Marianna
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Posted by: paulsulsky@comcast.net
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this is the Avid-L2
.
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