Company Overview:
Hula Post is the industry leader in customized workflow solutions. The Company offers a huge inventory of editorial and finishing systems, storage solutions and support gear, and it backs it up with the most experienced and knowledgeable support team in the industry. Whether you need a single system or a complex, customized workflow to take you from production through post, Hula Post can provide you with the tools to meet your technical requirements, budget and production schedule.
Job Overview:
We are seeking a self motivated individual to join our Technical Support team as a Freelance Contractor in Toronto, Ontario, Canada, supporting various projects. This client facing role is responsible for installing and maintaining all post production equipment for Hula Post Production Customers.
Resume and Cover Letter should be sent to mmontgomery@hulapost.com .
Job Responsibilities:
• Provide an excellent customer service experience to our clients.
• Provide on-site presence for the installation of Post Production Rental Equipment as well as technical support on an on-going basis as needed.
• Work with team members to guarantee customer satisfaction in line with the company reputation for excellence.
• Oversee and provide leadership to staff during the installation in order to provide timely and efficient installations.
• Understand the basic concepts of electrical and video wiring, and participate in wiring projects when possible.
• Understand basic I.T. concepts as they relate to workstation function, connectivity, networking and communications.
• Understand the basic concepts for audio and visual production with an emphasis on the post production non-linear editorial space.
• Properly file technical operations reports for every on-site visit, when you are assigned as the primary technician on the job, or if you complete a solo task in the field.
• Assure quality, completeness and working order of all equipment installed or maintained by the Company.
• Provide field service and equipment maintenance upon request ensuring all quality standards are met.
• Provide the Scheduling department with updates on arrival, departure as well as report issues while on site with the client.
• Be available for overtime, evening or weekend work as business demands.
• Perform other duties as assigned.
• Provide On-Site Technical Support at Hula Post 'For Wall' Facilities as required or assigned on a temporary or long term basis.
• Be available for overtime, evening or weekend work as business demands.
Minimum Qualifications:
• 5 – 6 years working in a Post Production company in a technical support role.
• Strong electronics and audio visual and broadcast equipment background.
• Detail-oriented
• Strong Time Management Skills
• Have familiarity or interest in Broadcast and Post Production Technology
• Have excellent follow-through & client rapport
• Have strong problem-solving skills
• Self-starter and detail oriented.
• Strict confidentiality in dealing with people inside and outside of company.
• Excellent interpersonal skills
• Self motivated
• Common sense
Preferred Skills:
• Certified Avid ACSR training
• Certified Avid ISIS training
• Minimum of 2 Years as a Shop Technician.
• Minimum of 4 Years experience as a Field Technician servicing non-linear editorial systems.
Physical Demands:
• Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers; manual dexterity required for occasional reaching and lifting of small objects, and operating office equipment.
• At times a work day can exceed the 8 hour minimum, employees must have the physical and mental endurance to work over-time.
• Must be able to lift 50 lbs and be comfortable moving equipment utilizing rolling case, carts or dollies.
Mick Montgomery
Director of Operations, Post Services
Direct: 818-569-6520
Director of Operations, Post Services
Direct: 818-569-6520
__._,_.___
Posted by: Ofer Raveh <o.raveh@att.net>
| Reply via web post | • | Reply to sender | • | Reply to group | • | Start a New Topic | • | Messages in this topic (1) |
.
__,_._,___
No comments:
Post a Comment