Dealio? Can't say for sure as I would need to know the Sales Order # for the 6.5 upgrade you bought in May and/or your master account email used to access My Account.
email me and I will look at it asap.
marianna
marianna.montague@avid.com
--- In Avid-L2@yahoogroups.com, Robert Landau <rlandau@...> wrote:
>
> Marrianna,
> I bought my Symphony 6.5 upgrade
> on May 25th.from the Avid on line store. It was
> registered that week. There is no "Products Not Yet
> Downloaded" link on my account page. So what's the
> deal'io?
>
> Robert Landau
> New Century Films, Inc
> Burbank, CA
>
>
> On Fri, Jul 5, 2013 at 5:56 AM, mariannamontague wrote:
>
> As long as you bought 6.5 between 4/7/13 and
> 6/27/13 and registered it you should see the upgrade
> in account.avid.com after you login and then in
> Products Not Yet Downloaded.
>
> If you bought the 6.5 upgrade from the store the
> register happens automatically. If you bought a kit
> from your reseller you should have used the download
> code at avid.com/activationcard so that the upgrade
> would be deposited in your My Account.
>
> HTH
> Marianna
>
> --- In _Avid-L2@yahoogroups.com_
> <javascript:parent.wgMail.openComposeWindow('Avid-L2@yahoogroups.com')>,
> Robert Landau <rlandau@> wrote:
> >
> > Anybody know why my Avid account still says " Thank
> > you for purchasing Avid Symphony. Your upgrade to
> > Media Composer 7.0 with Symphony Option will be
> > available in your Avid Account when it becomes
> > publically available." And there is no activation
> > code info beyond Symphony version 6.5 available?
> >
> > Bueller, Bueller, Marianna, anyone.
> >
> > Robert Landau
> > New Century Films, Inc
> > Burbank, CA
> >
> >
> > [Non-text portions of this message have been
> removed]
> >
>
>
>
>
> [Non-text portions of this message have been removed]
>
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