I just purchased and received a brand new Artist Color for use with a fully-qualified HP Z800 running MC6 and I am intensely disappointed with the problems Terence has outlined below.
Maybe we're the only ones having problems. But I would say (with absolutely no exaggeration) that this device is completely unusable in a professional setting. To be fair, the other knobs and buttons work just fine -- but the stuttering and latency of the three trackballs is unacceptable.
I am confused by Avid's inability to make Artist Color work with their own flagship editing applications. But I'd be lying if I didn't express my deep frustration that Artist Color was heavily promoted and sold to professionals when it clearly does not seem to be ready for prime time.
And just my luck, I have the additional misfortune of having purchased Artist Color from a company that doesn't particularly like equipment returns.
I (and I'm guessing others) would appreciate Avid commenting on this situation. If this is a known problem that has a high probability of being resolved in the near future -- then I will wait. However, if these issues are somehow fundamentally related to the current Color Correction Tool -- and will not be resolved in any meaningful time frame -- then we deserve to know that fact.
Thanks in advance (Avid) for your response.
--- In Avid-L2@yahoogroups.com, "Terence Curren" <tcurren@...> wrote:
>
> I can't get the panels to work smoothly with Symphony on either PC or Mac. It does work smoothly with Apple's Color on the same Mac system, so I know it ins't an issue with the hardware.
>
> When you have seen how the panel should work, then the Symphony version is really bad by comparison. I have heard others who are happy, but they may not have anything to compare to so lagging and jumpy behavior may seem normal to them. Or it could be there is something wrong with all of my systems, but I doubt it. :-(
>
> I would really like to see it working smoothly on someone's system.
>
> --- In Avid-L2@yahoogroups.com, Christopher Pitbladdo <avid@> wrote:
> >
> > Personally I dislike any form of acceleration, or anything that isn't, as you say, absolute. I don't like it with a mouse (I had to install a little third-party application on my iMac a few years back, because Apple thought they knew better, and didn't give people the option to turn acceleration off), and I'm fairly certain I wouldn't like it on CC wheels.
> >
> > CP
> >
> >
> > On 1 Dec 2011, at 07:14, John Moore wrote:
> >
> > > I've seen this behavior on other equipment in the past and I'm curious if there is a preference to change this behavior to be more like a regular potentiometer like on an old sony TBC control
> > > where the knob position is more absolute as opposed to what I guess would be called a rotary encoder.
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
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