Re: [Avid-L2] Re: bus thread

Thanks Marianna as always.

Lou
On May 27, 2010, at 11:03 AM, mariannamontagu wrote:

>
> Lou,
>
> That's really odd as I see no record. I will take it up with the
> support manager and see why the call wasnt logged.
>
> FYI... I reached out to Wes already so I can get a handle on what he
> is seeing.
>
> When you are ready and have some time, email me and I will have a
> tech that specializes on the Mac and MC reach out and start deep
> drilling this to figute it out.
>
> marianna
>
> --- In Avid-L2@yahoogroups.com, Lou Wirth <loutv@...> wrote:
> >
> > Shortly after your communication I did contact tech. I even sent in
> > my logs. I am fine having a tech contact me but I am on critical
> > deadlines right now (part of my frustration) and don't have time to
> > troubleshoot until later next week.
> >
> > You probably saw that Wes gets these as well as does Ian.
> >
> > Thanks
> >
> > Lou
> > On May 27, 2010, at 5:41 AM, mariannamontagu wrote:
> >
> > > Lou,
> > >
> > > I checked our CRM and the last time I see you contacted support
> was
> > > back in march regarding a mounting issue with P2. I didnt see any
> > > cases on the bus error but it could be I am missing something
> here.
> > >
> > > Are you agreeable to me having a tech contact you about the bus
> > > errors specifically? This way we can see what it is and if it is
> an
> > > issue - knock it out.
> > >
> > > Let me know via email....or call my cell 813-493-6800
> > >
> > > marianna
> > > marianna.montague@...
> > >
> > > --- In Avid-L2@yahoogroups.com, Lou Wirth <loutv@> wrote:
> > > >
> > > > Thanks Marianna.
> > > > Actually I get emails from other editors having this problem.
> We are
> > > > all frustrated. I have been dealing with it on two different
> macs
> > > and
> > > > two different OS's and Avid systems. Tech support was no help.
> > > >
> > > > I am hoping V5 is the key.
> > > >
> > > > Lou
> > > > On May 26, 2010, at 7:26 PM, mariannamontagu wrote:
> > > >
> > > > > Lou,
> > > > >
> > > > > I dont know of ANYONE who is having the issues you are
> having. I
> > > > > recall that I provided you with a service code to call
> support and
> > > > > get to the bottom of your issue with BUS threads. Did you
> call?
> > > > >
> > > > > Marianna
> > > > >
> > > > > --- In Avid-L2@yahoogroups.com, Lou Wirth <loutv@> wrote:
> > > > > >
> > > > > > 8 "Main Bus Thread" errors and counting today. Always when
> > > selecting
> > > > > > or moving something on the timeline. Please of please Avid
> > > make this
> > > > > > go away on the next version.
> > > > > >
> > > > > > Lou
> > > > > > Lou Wirth Productions
> > > > > > 500Tamal Plaza, Suite 522
> > > > > > Corte Madera, CA 94925
> > > > > > www.louwirth.com
> > > > > > 415-924-9411p
> > > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > > > Lou Wirth Productions
> > > > 500Tamal Plaza, Suite 522
> > > > Corte Madera, CA 94925
> > > > www.louwirth.com
> > > > 415-924-9411p
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> > >
> > >
> >
> > Lou Wirth Productions
> > 500Tamal Plaza, Suite 522
> > Corte Madera, CA 94925
> > www.louwirth.com
> > 415-924-9411p
> >
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>

Lou Wirth Productions
500Tamal Plaza, Suite 522
Corte Madera, CA 94925
www.louwirth.com
415-924-9411p

[Non-text portions of this message have been removed]

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