Re: [Avid-L2] earthlink.net trouble

That's definitely not normal, or even practical. I can think of lots of
scenarios where you will want to receive an email but won't know what
address it is coming from, such as the response to a job application, or
Sorenson sending you a software activation code. And if the support
email address bounces you for not being whitelisted that's just silly
(maybe it only accepts *@earthlink.net addresses?). Sounds like
Earthlink are trying to drive their customers away to me.

Ross

On 21/05/2010 07:00, Bouke wrote:
>
> Am i loosing it?
> Have a client that needs support with an Earthlink account, and i cannot
> mail her back as my mails bounce with a warning
> 550 550 Dynamic/zombied/spam IPs blocked. Write
> blockedbyearthlink@abuse.earthlink.net
> <mailto:blockedbyearthlink%40abuse.earthlink.net>
>
> So i wrote the blockedbyearthlink@yadda, and it seems i'm not blacklisted.
>
> Entered a chat session with tech support, they told me to write
> support@earthlink.net <mailto:support%40earthlink.net>.
> Mailing them bounces...
>
> A new chat session and they basicly tell me all Earthlink clients have to
> 'whitelist' anyone they wish to receive mail from.
>
> Is this normal, or what?
>
> Bouke
>
> VideoToolShed
> van Oldenbarneveltstraat 33
> 6512 AS NIJMEGEN
> The Netherlands
> +31 24 3553311
> www.videotoolshed.com
> For large files:
> http://dropbox.yousendit.com/BoukeVahl998172
>
>
>

[Non-text portions of this message have been removed]

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