I suppose that you have tried the update in the help menu.
Maybe give Adobe a phone call.
On 05/05/2021 16:13, Jay Mahavier via groups.io wrote:
> AE v11 has the greyed circle with the slash over it showing it being incompatible and when I go to launch it I get the message
>
> ---
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> You can't use this version of the application "Adobe After Effects CS6" with this version of macOS.
>
> You have "Adobe After Effects CS6" 11.0.
>
> —
>
> I don't know why, but that's what it's telling me. I can copy over the v11.0.4 app from my TimeMachine back up and it will start up, but it throws a bunch of errors not being able to connect to some of the application support files that I'm guessing the CS6 updater would install.
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> Jay
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>
>
>> On May 5, 2021, at 2:30 PM, Marcel B. <bncrcaxlr@gmail.com> wrote:
>>
>> This is strange. I'm still using CS4 on Mojave and After-Effects v9 works fine.
>>
>>
>> On 05/05/2021 13:11, Jay Mahavier via groups.io wrote:
>>> Due to unfortunate combinations of technology I had to do a clean instal of a system running on a Mac trashcan. It didn't want to restore from the TimeMachine backup. I think it's got something to do with the TimeMachine drive is Mac Extended while the boot drive on the workstation is APFS. Ugh.
>>>
>>> Well, anyway, down to the real reason for the post. I'm reinstalling everything and I reinstall my copy of CS6 Production on there. When having to do this in the past all the updates were taken care of via Adobe Manager and then Creative Cloud scan the apps and saying 'hey, you need some updates, click here to run the updates'. I would click and it would update the software. Well, I guess CS6 is so far out of support that Adobe has pulled all the updaters so now I can't update CS6. And now After Effects is stuck at v11 that won't open in OSX 10.13.6. I need to upgrade After Effects to v11.0.4, but I don't have the updater to do that. I've done a little looking on-line but have not found one. Everything seems to lead to getting a new CC account. Which I may have to finally do, even tough CS6 does everything I need it to.
>>>
>>> So the big question is does anyone know where to acquire a CS6 updater or After Effects v11 > v11.0.4 updater(s)?
>>>
>>>
>>> Thank you,
>>> Jay
>>>
>>>
>>>
>>>
>>>
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