Re: [Avid-L2] ISIS Orphaned storage manager recovery help

I would believe that these are the correct chassis and drives. They just boxed all the gear up and shipped it 'as is' is my understanding. But I can't be absolutely positive because I never saw the ISSI system in it's previous installation. We also got a Nexis from them and it's working fine.

Jay

> On Feb 10, 2021, at 7:18 PM, Gowanus Canal <gowanuscanalstinks@gmail.com> wrote:
>
> I assume you have the original chassis running System Director? If not, the current System Director must have access the original Isis metadata by placing it in the proper location in the D drive.
>
> DQS
>
>
>> On Feb 10, 2021, at 8:06 PM, Jay Mahavier via groups.io <jay_mahavier=icloud.com@groups.io> wrote:
>>
>> The short version
>>
>> I have received a ISIS 5000 that was previously deployed and managed by someone else. I do not have contact with the former admin. I have racked and cabled it up and what not. When I go into the Management Console and go to the Storage Manager section both storage managers [primary and expansion] are showing as 'orphaned'. I have found plenty of documentation on how to remove those orphaned storage managers but it will wipe all the data. What I can't find is info on how to recover the orphaned storage managers and rebind them to the system and get them back online. Maybe I'm looking in the wrong place? Maybe it can't be done? Not sure. Looking for suggestions.
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>>
>> More BG.
>>
>> The system is not under support contract. They didn't renew it because they didn't have the funds as they were slowly going out of business. So I can't call in for support.
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>> I do have a ISIS 5500 of our own so I'm a bit familiar with ISIS, but I have not ever had to deal with this issue before.
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>>
>>
>> Thank you for assistance and suggestions.
>>
>>
>> Jay
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