[Avid-L2] No audio when importing MTS files into MC 2019.12

Doing long-distance tech support for a producer/editor friend...

He's trying to import MTS files from his hard drive into MC Ultimate 2019.12 and it is stripping off the audio. Windows correctly identifies the audio (Stereo / 384kbps /48 kHz) Source is 1080/30 from a Panasonic AVCCAM camcorder.

This workflow has worked just fine for him in the past on other versions of MC, so he's a bit puzzled as to the issue.

If direct import is failing, should he be bringing it in via AMA? Transcoding before import?

My Google-fu is weak at the moment, a quick web search is the first thing I tried.

Any advice would be helpful. TIA!

--

Tim McLaughlin
Premiere Pro Editor (formerly Avid and FCP editor as well)
http://vimeo.com/mcltim

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