Jeez, four minutes and I'm late to the party already…
On 11 Jan 2019, at 22:57, Bouke <bouke@editb.nl> wrote:What you are doing wrong is not tell us what you are doing.Since video works, what about audio? What codec did you use? What player does your client use?I bet your client is NOT using VLC.Have your client install your audio codec, or tell him to use VLC or give WAY MORE info.(And I would like to know if your client can hear system sounds, or something from YouTube. Are his speakers turned on? Yadda…)On 11 Jan 2019, at 22:52, Gail Upp gupp@keycodemedia.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:I am attempting to do a very simple output of a short dance piece to Quicktime. My parameters seem fine, pretty standard. When it is output, I can see and hear the piece with no trouble from my desktop and it looks and sounds good. When I send (whether via mail drop or dropbox because of the size of file to client there's no audio at all. Have tried several things, changing audio to 44.1 and mono, changing back, have sent sneaker net with a flash drive. I am about to go totally old school and burn a CD-ROM. The client has a PC and does not have Media Composer (thus sending Quicktime). Secondary client has a Mac, but still can't hear any audio..
This is so simple and stupid it's causing me to pull out my hair one hair at a time. What the heck am I doing wrong???????
Thanks for any help that's out there!
Gail Upp
Gail Upp
TV & Film Editing Assistant Director
Key Code Media dba AMP-ed
270 S Flower St.
Burbank, CA 91502
gupp@keycodemedia.com
W + 1 818-303-3917
C + 1 646-872-4091
Posted by: Bouke <bouke@editb.nl>
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