I think Tommy had it - I swapped in a new USB extension (powered, of course) this afternoon, and ran through some 'busy work' on the computer for about 20 minutes - with no sign at all of a 'sticky' mouse or keyboard.
I'll do a regular edit session in there when I get a chance to triple-check, but I think the mystery's been solved!
gh
----------------------------------------------------
Greg Huson
Chief
Secret Headquarters, Inc
Production / Post Production
Culver City, CA
323 677 2092
www.SecretHQ.com
t @SecretHQinc
> On Aug 31, 2018, at 2:48 PM, Greg Huson Greg@SecretHQ.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
>
> Thanks Paul, thanks Tommy
>
> The problem definitely stayed with the room and didn't follow the CPU. I'm going to order a different brand of USB extension (powered, of course) and see how we fair.
>
> gh
> ----------------------------------------------------
> Greg Huson
> Chief
> Secret Headquarters, Inc
> Production / Post Production
> Culver City, CA
> 323 677 2092
> www.SecretHQ.com
> t @SecretHQinc
>
> > On Aug 31, 2018, at 2:16 PM, Greg Huson Greg@SecretHQ.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
> >
> > It seems so, yes, although it's the old-school pro keyboard, not the newer aluminum one. And the mouse is not plugged into the keyboard, but a shared hub.
> >
> > I've just swapped out CPUs, and I think the problem persists, but I'll need to work in the room a little more to be sure. Sounds like I might have to get a different extender.
> >
> > gh
> > ----------------------------------------------------
> > Greg Huson
> > Chief
> > Secret Headquarters, Inc
> > Production / Post Production
> > Culver City, CA
> > 323 677 2092
> > www.SecretHQ.com
> > t @SecretHQinc
> >
> > > On Aug 31, 2018, at 1:21 PM, Tommy Pham forshurz@yahoo.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
> > >
> > > We've found certain USB extensions to be problematic with the Apple Logic Keyboards (Aluminum). When your mouse stops working, does the keyboard stop functioning as well?
> > >
> > >
> > >> On Aug 31, 2018, at 11:41 AM, Greg Huson Greg@SecretHQ.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
> > >>
> > >> Thanks Paul, great approach to trouble shooting.
> > >>
> > >> I secretly believe this IS hardware issue, and this particular CPU is in the racked up, remoted to the bay, etc.
> > >>
> > >> Since we're pretty quiet, I think I'm going to take a shotgun cheat and swap the entire CPU for another system that DOESN'T exhibit this behavior - one from a more open workstation - and see if the problem follows the room or the CPU. If, as I suspect, the problem follows the CPU, then I'll have that CPU in a location that's much more conducive to longer-form (proper) trouble shooting.
> > >>
> > >> If it follows the room, well there's not too many steps to getting that sorted, either.
> > >>
> > >> Thanks!
> > >>
> > >> gh
> > >> ----------------------------------------------------
> > >> Greg Huson
> > >> Chief
> > >> Secret Headquarters, Inc
> > >> Production / Post Production
> > >> Culver City, CA
> > >> 323 677 2092
> > >> www.SecretHQ.com
> > >> t @SecretHQinc
> > >>
> > >> > On Aug 31, 2018, at 11:17 AM, Paul Darrigo fedguy2@pacbell.net [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
> > >> >
> > >> >
> > >> > Greg,
> > >> >
> > >> > You may be right about hardware.
> > >> >
> > >> > Try booting in SAFE mode.
> > >> >
> > >> > Try resetting the logic board - Unplug the computer, press the reset button on the logic board next to the PCI slot. Wait 30 seconds then plug it in.
> > >> >
> > >> > Try taking everything out of the computer and test as a base computer.
> > >> >
> > >> > Reseat the Bluetooth chip and check antenna connector.
> > >> >
> > >> >
> > >> > That should isolate it for you but let me know..
> > >> >
> > >> > Paul Darrigo
> > >> > CHULA - Citizens for a Humane Los Angeles
> > >> > https://www..facebook.com/groups/773416409436730/
> > >> > 323-244-8020
> > >> >
> > >> >
> > >> > From: "Greg Huson Greg@SecretHQ.com [Avid-L2]" <Avid-L2@yahoogroups.com>
> > >> > To: "Avid-L2@yahoogroups..com" <Avid-L2@yahoogroups.com>
> > >> > Sent: Friday, August 31, 2018 11:05 AM
> > >> > Subject: [Avid-L2] Weird Mac / mouse behavior
> > >> >
> > >> >
> > >> > Forgive me if I asked this question before - the problem temporarily slipped off my radar.
> > >> >
> > >> > I have one Mac Pro (Cheesgrater) that has a 'sticky' mouse. That is, the mouse will just briefly stop working, about once every 30-60 seconds, only for about a second. No input is possible at that time. It's obviously super irritating while editing - or doing anything, really - you just have to wait for the system to come back.
> > >> >
> > >> > I've tried different mice, and I've recently completely reinstalled the OS and applications from scratch, to a new system drive.
> > >> >
> > >> > the problem happens in any software, even on the OS level.
> > >> >
> > >> > I can only conclude that this is an issue with the CPU or motherboard. It's such that I avoid using that editing system because of this irritating glitch - but I'd like to make that room viable again, if possible, without simply swapping out the entire mac (although that's definitely on the table.)
> > >> >
> > >> > (It just occurred to me that I AM using a USB extender to the mouse, so I may try bypassing that and testing direct to the CPU, but I suspect the extender is fine.)
> > >> >
> > >> > Has anyone else experienced this problem? Any ideas for a resolution? old school tricks like PRAM zap also don't seem to make a difference.
> > >> >
> > >> > gh
> > >> > ----------------------------------------------------
> > >> > Greg Huson
> > >> > Chief
> > >> > Secret Headquarters, Inc
> > >> > Production / Post Production
> > >> > Culver City, CA
> > >> > 323 677 2092
> > >> > www.SecretHQ.com
> > >> > t @SecretHQinc
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >>
> > >>
> > >
> > >
> > >
> >
> >
> >
>
>
Posted by: Greg Huson <greg@secrethq.com>
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