Friday, August 31, 2018

Re: [Avid-L2] Weird Mac / mouse behavior

 

We've found certain USB extensions to be problematic with the Apple Logic Keyboards (Aluminum). When your mouse stops working, does the keyboard stop functioning as well?


On Aug 31, 2018, at 11:41 AM, Greg Huson Greg@SecretHQ.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

Thanks Paul, great approach to trouble shooting.  

I secretly believe this IS hardware issue, and this particular CPU is in the racked up, remoted to the bay, etc.  

Since we're pretty quiet, I think I'm going to take a shotgun cheat and swap the entire CPU for another system that DOESN'T exhibit this behavior - one from a more open workstation - and see if the problem follows the room or the CPU. If, as I suspect, the problem follows the CPU, then I'll have that CPU in a location that's much more conducive to longer-form (proper) trouble shooting.

If it follows the room, well there's not too many steps to getting that sorted, either.

Thanks!

gh
----------------------------------------------------
Greg Huson
Chief
Secret Headquarters, Inc
Production / Post Production
Culver City, CA
323 677 2092 
www.SecretHQ.com 
t @SecretHQinc

> On Aug 31, 2018, at 11:17 AM, Paul Darrigo fedguy2@pacbell.net [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
> 
> 
> Greg,
> 
> You may be right about hardware.
> 
> Try booting in SAFE mode.
> 
> Try resetting the logic board - Unplug the computer, press the reset button on the logic board next to the PCI slot. Wait 30 seconds then plug it in.
> 
> Try taking everything out of the computer and test as a base computer.
> 
> Reseat the Bluetooth chip and check antenna connector.
> 
> 
> That should isolate it for you but let me know..
>  
> Paul Darrigo
> CHULA - Citizens for a Humane Los Angeles
> https://www..facebook.com/groups/773416409436730/
> 323-244-8020
> 
> 
> From: "Greg Huson Greg@SecretHQ.com [Avid-L2]" <Avid-L2@yahoogroups.com>
> To: "Avid-L2@yahoogroups..com" <Avid-L2@yahoogroups.com> 
> Sent: Friday, August 31, 2018 11:05 AM
> Subject: [Avid-L2] Weird Mac / mouse behavior
> 
>  
> Forgive me if I asked this question before - the problem temporarily slipped off my radar.
> 
> I have one Mac Pro (Cheesgrater) that has a 'sticky' mouse. That is, the mouse will just briefly stop working, about once every 30-60 seconds, only for about a second. No input is possible at that time. It's obviously super irritating while editing - or doing anything, really - you just have to wait for the system to come back.
> 
> I've tried different mice, and I've recently completely reinstalled the OS and applications from scratch, to a new system drive. 
> 
> the problem happens in any software, even on the OS level. 
> 
> I can only conclude that this is an issue with the CPU or motherboard. It's such that I avoid using that editing system because of this irritating glitch - but I'd like to make that room viable again, if possible, without simply swapping out the entire mac (although that's definitely on the table.)
> 
> (It just occurred to me that I AM using a USB extender to the mouse, so I may try bypassing that and testing direct to the CPU, but I suspect the extender is fine.)
> 
> Has anyone else experienced this problem? Any ideas for a resolution? old school tricks like PRAM zap also don't seem to make a difference.
> 
> gh
> ----------------------------------------------------
> Greg Huson
> Chief
> Secret Headquarters, Inc
> Production / Post Production
> Culver City, CA
> 323 677 2092 
> www.SecretHQ.com 
> t @SecretHQinc
> 
> 
> 
> 
> 


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