Friday, August 31, 2018

Re: [Avid-L2] Weird Mac / mouse behavior

 


Sort of loosely related. I have 4 Windows notebooks of varying ages. My favorite USB mouse works perfectly on 3 of the 4. Other mice work perfectly on all 4. That one combination behaves much the way Greg described. I guess being a mouse is harder than it looks. JB
Sent from my iTelephone

> On Aug 31, 2018, at 5:05 PM, Greg Huson Greg@SecretHQ.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
>
> Thanks Paul, doubt I'll be in the office for the weekend, very nice of you, thought. Was just using this brief downtime to try and debug this irritating problem.
>
> I'll try the a new extender and see what happens, should have that next week.
>
> gh
> ----------------------------------------------------
> Greg Huson
> Chief
> Secret Headquarters, Inc
> Production / Post Production
> Culver City, CA
> 323 677 2092
> www.SecretHQ.com
> t @SecretHQinc
>
>> On Aug 31, 2018, at 2:57 PM, Paul Darrigo <fedguy2@pacbell.net> wrote:
>>
>> Greg,
>>
>> I thought this was a Bluetooth Mouse... but ok Did you plug the mouse directly into the computer without a hub? Bring the computer to base, remove all devices and plug keyboard and mouse.
>>
>> I'm in Burbank. if you want me to stop, I might be able to do that Saturday
>> Paul
>> CHULA - Citizens for a Humane Los Angeles
>> https://www.facebook.com/groups/773416409436730/
>> 323-244-8020
>>
>>
>> From: "Greg Huson Greg@SecretHQ.com [Avid-L2]" <Avid-L2@yahoogroups.com>
>> To: "Avid-L2@yahoogroups.com Avid-L2@yahoogroups.com" <Avid-L2@yahoogroups.com>; Gregory Huson <Greg@SecretHQ.com>
>> Cc: Tommy Pham <forshurz@yahoo.com>
>> Sent: Friday, August 31, 2018 2:48 PM
>> Subject: Re: [Avid-L2] Weird Mac / mouse behavior
>>
>> Thanks Paul, thanks Tommy
>>
>> The problem definitely stayed with the room and didn't follow the CPU. I'm going to order a different brand of USB extension (powered, of course) and see how we fair.
>>
>> gh
>> ----------------------------------------------------
>> Greg Huson
>> Chief
>> Secret Headquarters, Inc
>> Production / Post Production
>> Culver City, CA
>> 323 677 2092
>> www.SecretHQ.com
>> t @SecretHQinc
>>
>>> On Aug 31, 2018, at 2:16 PM, Greg Huson Greg@SecretHQ.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
>>>
>>> It seems so, yes, although it's the old-school pro keyboard, not the newer aluminum one. And the mouse is not plugged into the keyboard, but a shared hub.
>>>
>>> I've just swapped out CPUs, and I think the problem persists, but I'll need to work in the room a little more to be sure. Sounds like I might have to get a different extender.
>>>
>>> gh
>>> ----------------------------------------------------
>>> Greg Huson
>>> Chief
>>> Secret Headquarters, Inc
>>> Production / Post Production
>>> Culver City, CA
>>> 323 677 2092
>>> www.SecretHQ.com
>>> t @SecretHQinc
>>>
>>>> On Aug 31, 2018, at 1:21 PM, Tommy Pham forshurz@yahoo.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
>>>>
>>>> We've found certain USB extensions to be problematic with the Apple Logic Keyboards (Aluminum). When your mouse stops working, does the keyboard stop functioning as well?
>>>>
>>>>
>>>>> On Aug 31, 2018, at 11:41 AM, Greg Huson Greg@SecretHQ..com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
>>>>>
>>>>> Thanks Paul, great approach to trouble shooting.
>>>>>
>>>>> I secretly believe this IS hardware issue, and this particular CPU is in the racked up, remoted to the bay, etc.
>>>>>
>>>>> Since we're pretty quiet, I think I'm going to take a shotgun cheat and swap the entire CPU for another system that DOESN'T exhibit this behavior - one from a more open workstation - and see if the problem follows the room or the CPU. If, as I suspect, the problem follows the CPU, then I'll have that CPU in a location that's much more conducive to longer-form (proper) trouble shooting.
>>>>>
>>>>> If it follows the room, well there's not too many steps to getting that sorted, either.
>>>>>
>>>>> Thanks!
>>>>>
>>>>> gh
>>>>> ----------------------------------------------------
>>>>> Greg Huson
>>>>> Chief
>>>>> Secret Headquarters, Inc
>>>>> Production / Post Production
>>>>> Culver City, CA
>>>>> 323 677 2092
>>>>> www.SecretHQ.com
>>>>> t @SecretHQinc
>>>>>
>>>>>> On Aug 31, 2018, at 11:17 AM, Paul Darrigo fedguy2@pacbell.net [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
>>>>>>
>>>>>>
>>>>>> Greg,
>>>>>>
>>>>>> You may be right about hardware.
>>>>>>
>>>>>> Try booting in SAFE mode.
>>>>>>
>>>>>> Try resetting the logic board - Unplug the computer, press the reset button on the logic board next to the PCI slot. Wait 30 seconds then plug it in.
>>>>>>
>>>>>> Try taking everything out of the computer and test as a base computer.
>>>>>>
>>>>>> Reseat the Bluetooth chip and check antenna connector.
>>>>>>
>>>>>>
>>>>>> That should isolate it for you but let me know..
>>>>>>
>>>>>> Paul Darrigo
>>>>>> CHULA - Citizens for a Humane Los Angeles
>>>>>> https://www..facebook.com/groups/773416409436730/
>>>>>> 323-244-8020
>>>>>>
>>>>>>
>>>>>> From: "Greg Huson Greg@SecretHQ.com [Avid-L2]" <Avid-L2@yahoogroups.com>
>>>>>> To: "Avid-L2@yahoogroups..com" <Avid-L2@yahoogroups.com>
>>>>>> Sent: Friday, August 31, 2018 11:05 AM
>>>>>> Subject: [Avid-L2] Weird Mac / mouse behavior
>>>>>>
>>>>>>
>>>>>> Forgive me if I asked this question before - the problem temporarily slipped off my radar.
>>>>>>
>>>>>> I have one Mac Pro (Cheesgrater) that has a 'sticky' mouse. That is, the mouse will just briefly stop working, about once every 30-60 seconds, only for about a second. No input is possible at that time. It's obviously super irritating while editing - or doing anything, really - you just have to wait for the system to come back.
>>>>>>
>>>>>> I've tried different mice, and I've recently completely reinstalled the OS and applications from scratch, to a new system drive.
>>>>>>
>>>>>> the problem happens in any software, even on the OS level.
>>>>>>
>>>>>> I can only conclude that this is an issue with the CPU or motherboard. It's such that I avoid using that editing system because of this irritating glitch - but I'd like to make that room viable again, if possible, without simply swapping out the entire mac (although that's definitely on the table.)
>>>>>>
>>>>>> (It just occurred to me that I AM using a USB extender to the mouse, so I may try bypassing that and testing direct to the CPU, but I suspect the extender is fine.)
>>>>>>
>>>>>> Has anyone else experienced this problem? Any ideas for a resolution? old school tricks like PRAM zap also don't seem to make a difference.
>>>>>>
>>>>>> gh
>>>>>> ----------------------------------------------------
>>>>>> Greg Huson
>>>>>> Chief
>>>>>> Secret Headquarters, Inc
>>>>>> Production / Post Production
>>>>>> Culver City, CA
>>>>>> 323 677 2092
>>>>>> www.SecretHQ.com
>>>>>> t @SecretHQinc
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
>>
>
>
>
> ------------------------------------
> Posted by: Greg Huson <greg@secrethq.com>
> ------------------------------------
>
> this is the Avid-L2
> ------------------------------------
>
> Yahoo Groups Links
>
>
>

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