Wednesday, December 30, 2015

[Avid-L2] Re: Important Notice About Your Media Composer Upgrade & Support Plan

 

"SNARKY"?  That never happens on the L2!!!  Besides I've been informed that "Snarky" is so 2015 we won't be seeing in "Snarky" in 2016, but don't quote me on that unless you want a snarky come back.  ;-)



---In avid-l2@yahoogroups.com, <marianna.montague@...> wrote :

Apologies everyone……

The email list was generated a few times and between folks renewing and the list being sent out….  And the timing disconnect, MANY people are receiving 2, 3, 4 of these reminder emails.   have alerted the powers to be that this is occurring so rest assured all of the notes, emails and comments ( even the snarky ones :) ) have been forward up the chain of command. 

As for AppMan – we expect a new version next week that will resolve the "bubble message" and the disconnect between MY Avid and the AppMan expiration dates shown in the tabs.   

Been a trying few weeks for all – customers and Avid support – again my apologies for the in your face messages and the reminder emails.  

However, * I * would rather remind you to renew your plan a few times then not send out any reminder and have to help reactively when your plan expires and you didn't remember :)   

Happy New Year everyone…..  Have a safe and happy time bringing in 2016.  

Marianna

Marianna Montague

Director, Online Communities and Forums | Customer Advocate

Worldwide Customer Care


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Skype mariannamontague


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this is the Avid-L2

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