Are we supposed to get some sort of notification when support is expiring? (I did not)
Also where is the option for auto-renew on the 'my products' page?
Thanks,
Pete O
POP Pictures
Orlando, FL
From: Avid-L2@yahoogroups.com [mailto:Avid-L2@yahoogroups.com]
Sent: Sunday, November 15, 2015 11:20 AM
To: Avid-L2@yahoogroups.com
Subject: [Avid-L2] Re: Per Marianna - Subscription Renewal, Download Center, Community Sites Maintenance
One more thing...........
Reiterate......
Grace Period: Customers have 30 days after the upgrade and support plan expires to renew the plan.
If you are past the 30 day window.... you will no longer see the renew support option listed. If you feel this is in error, please contact Customer Care directly. I can also assist if emailed directly.
Marianna
Posted by: "Pete Opotowsky" <popix@cfl.rr.com>
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