Monday, July 13, 2015

[Avid-L2] Re: Where do I find an Avid Support Code and submit a bug?

 

Love you John but you drive me CRAZY.....  you know the answer to this......


ASC are Avid Service Codes which one is provided when you buy the MC or you can buy them individually on the store.  BUT... you don't need to do that as you have a support contract so...

1> Call in and enter your system ID ( you get one call a month)
2> Enter a case through the support portal which is within your Master account
3> send me an email and I will enter the case as long as you provide all the necessary info like spec's and steps to make it happen.

Marianna

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Posted by: marianna_montague@avid.com
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this is the Avid-L2

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