Greg
It's a bit of a stab in the dark (I am not really frontline anymore) but is it related to this? From the 8.3 readme…
Application Manager and Media Composer Compatibility
A licensing database is created when you first launch Media Composer or when you first launch Application Manager. With the release of Application Manager v2.2 and Media Composer v8.3, the way in which the licensing database is created has changed. Media Composer v8.3 is compatible with Application Manager v2.2. However, if you update to Application Manager v2.2 and attempt to launch a version of Media Composer prior to v8.3 and you had deleted the license database before launching Application Manager v2.2, the editing application will not launch. If you experience this, you can do one of the following:
Uninstall Application Manager v2.2. Uninstall and Reinstall the Media Composer version (prior to v8.3). The earlier version of the editing application will install a compatible Application Manager.
Upgrade to Media Composer v8.3
Rupert Watson
+44 7787 554801
www.root6.com
From: Avid-L2@yahoogroups.com [mailto:Avid-L2@yahoogroups.com]
Sent: 13 June 2015 23:08
To: Avid-L2@yahoogroups.com
Subject: [Avid-L2] MC software install errors on Mac
I had to add some users on our workstations, and am now getting license errors and cannot re-install software on two of 8 machines. On one machine I've been able to re-install 7.04, but get the 'license is not valid' message even though my dongle is fine.
I assume this is a permissions or 'uninstall' problem, but I can't track it down. I get the 'error installing / call Avid' message using the installer - and the uninstaller won't remove the partial install.
Any of this ring a bell? This started happening after a few days of reliable operation - I need these machines back online!
gh
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Posted by: Rupert Watson <rupert@root6.com>
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