Saturday, April 4, 2015

RE: [Avid-L2] OT: File recovery from XDCam disc

 

Have you contacted Sony?  I'm sure I've heard that they offer a data recovery service for xdcam disks.  Just make sure you don't use it anymore until they've seen it or you risk destroying what's on the disk.

Andi



To: Avid-L2@yahoogroups.com
From: Avid-L2@yahoogroups.com
Date: Fri, 3 Apr 2015 20:19:13 -0400
Subject: [Avid-L2] OT: File recovery from XDCam disc

 
Problem:

XDCam disc came in from a field shoot, upon inserting into PDW-U1 drive attached to Mac for processing, the XDCam Drive Monitor pops up an error message Volume Inconsistency, Recovery necessary. The XDCam Utility also recognizes the Inconsistency, and in the details says recovery is not possible. The Mac Drive Utility sees the PDW device, but the disc is grayed out so I can't try to verify or repair the disc using that.

I then tried putting it in one of our PDW-HD1500 VTRs to see if it would play, so I could at least dub/clone some of the footage to another disc. The message FILE SYSTEM popped up, and nothing happened when I hit play. Using the FF/RW buttons to jump through clips, the display would increment/decrement (066/071) like it was recognizing 71 clips on the disc, but no video would display. And the disc would not eject, I had to get an engineer to go behind the rack and yank the AC cable and put it back in while I held down the eject button, which worked.

Obviously, the disc is corrupt in some fashion; my questions are 1) are there any other repair utilities on the Mac that might work? 2) would a data recovery sevice be able to extract files from the disc, and if so any estimates as to cost?

All relevant experiences and suggestions welcome.

Thanks,

Stephen Priest
CNN Atlanta

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Posted by: Andi Meek <kwikpasta@hotmail.com>
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