Wednesday, December 24, 2014

Re: [Avid-L2] 8.3 LICENSE issues

 

Same for me:  updated to 8.3, got a 'no expiration date' error. The dongle update file (from my Avid.com download page) was rejected. And when I tried to roll back to 8.2 (by uninstalling then reinstalling), the same no date error popped up. 

I haven't tried manually deleting the licensing files in my library\..\avid directory yet. 

Both FUBAR and SNAFU are technically correct, here. 

Ricardo Ismach
OHSU
Portland VAMC
Casual Dog Productions, LLC

On Dec 24, 2014, at 9:32 AM, Marcel Brassard bncrcaxlr@gmail.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

 

Actually my perpetual license got changed to temporary with an expiration date. I'll have to investigate after the holidays.

Marcel

On 2014-12-24, at 9:16 AM, 'Carmichael, Scott A' sacarmic@indiana.edu [Avid-L2] wrote:

> FYI., I tried the 8.3 upgrade this morning and after the install none of our machines would launch. Kept getting errors that our contract had no expiration date. AVID support confirmed this is an issue with 8.3 for some users with a support contract.

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Posted by: Ricardo Ismach <bad-dog@casualdog.org>
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