This IS the Avid L2: Re: [Avid-L2] where to find Avid FX?

Tuesday, October 14, 2014

Re: [Avid-L2] where to find Avid FX?

That page has a link to buy it, but the link is broken. I'd found this page earlier, but you CAN'T BUY IT FROM HERE!!!!!!!!! (no offense to you trying to help) but it is like Avid ACTIVELY doesn't want you to buy stuff. Not just "Doesn't care" but is TRULY DEDICATED to not allowing customers buy their products.

So, any money any of us spent on PhraseFind or ScriptSync or Avid FX - which are fairly big ticket items - aren't really YOURS at all. So if you spent a grand or two or three on these products last year, they are LITERALLY worthless less than six months later. How can Avid expect to keep any kind of customer confidence when $3K can be flushed down the toilet on a whim?

Would many people have bought those products if they'd known that just going to the next version would mean you no longer own them?

The real big issue here is that Avid is a MUCH less capable NLE without Avid FX. Now you are talking about an NLE that for effects and color correction is stuck in the 1990s. We're not talking about just being a year or two or three behind the competition (in a tech industry where I'd think that being 6 months behind would be deadly) we're talking about behind TWO DECADES behind the competition.

Steve

On Oct 14, 2014, at 9:42 PM, "Benjamin Hershleder Ben@ContactBen.com [Avid-L2]" <Avid-L2@yahoogroups.com> wrote:

I hope this helps….
http://www.avid.com/US/resources/media-composer-plugins
I feel your frustration Steve. Hang in there!

B

On Oct 14, 2014, at 6:34 PM, "'steve4lists@veralith.com' steve4lists@veralith.com [Avid-L2]" <Avid-L2@yahoogroups.com> wrote:

I understand that it is no longer bundled. I just want to BUY it. How do you do that?

I do know that it is really RED.

I'm on the road so I have no access to my old installer. Actually I want to install it so I can show a big Avid client how to use it so maybe they will buy dozens of copies. Sadly they will lose those sales as well.

How is it that Avid unbundles it - which you would figure that they are doing because they can't pay the licensing fee anymore - and so expect their customers to pay extra - which I'm not happy with, but I understand - but then they DON'T GIVE YOU A WAY TO BUY IT!!!! This could be a PROFIT CENTER. But Avid is squandering every single opportunity that they have to be profitable.

The same goes for Nexidia and ScriptSync and PhraseFind. I get it, Avid, you can't afford the licensing fee. Fine. Then let Nexidia use the license to sell me a product of their own. All I want is the damn CAPABILITY! Do SOMETHING to get the train back on the rails. Let Boris sell Avid FX. I think it's stupid not to try to take a cut when you can, but at least let me get my hands on the capability.

There was just a thread here about how we all bitch about how bad Avid effects are but that much of the stuff people want from the effects palette is actually IN Avid FX. But now even THAT is gone, leaving us stuck back in 1995 for effects capabilities.

Just passed the one hour mark on hold with customer "support." I remember this was how phone support was a decade or two ago, then it got better. Clearly, we're back to the impossibly long wait times.

An hour and four minutes...

Steve

On Oct 14, 2014, at 9:23 PM, "John Pale pale.edit@gmail.com [Avid-L2]" <Avid-L2@yahoogroups.com> wrote:

Avid FX is no longer bundled. It's discontinued, however Boris Red AVX still exists, and the latest version can be purchased for full price. As you know, Avid FX is Boris Red rebranded.

If you have the installer from an old version it will still work.

On Tuesday, October 14, 2014, 'steve4lists@veralith.com' steve4lists@veralith.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

I upgraded to 8.1 and my Avid FX is gone from my Effects Palette.

I tried the Avid Marketplace. Avid FX doesn't seem to exist.

I tried the Avid website, which we all know is a joke. You can not search for ANYTHING that delivers a result that makes any sense for Avid FX.

I tried going to the Avid FX AVX plugins page. There IS a link there to buy Avid FX, but - of course - the link is broken.

So here you have Avid - which is as close to broke as any company can be - ACTIVELY TRYING NOT TO SELL PRODUCTS that its customers have to PURSUE. This is the exact OPPOSITE of sales or marketing. You want our product? No. We don't want you to be able to buy it. We REFUSE to sell it to you. It's like asking to desperate ugly lonely girl to the prom and she turns you down.

AND on top of that, I'm on CUSTOMER support for the sole reason of trying to BUY something from them and I'm on hold for 41 minutes at this point.

42 minutes.

48 minutes.

Seriously, is Marianna the ONLY way that the entire WORLD can get any kind of action from Avid?

It's SO SO SO hard to be an advocate for this company and this product.

Is it too late for me to jump over to DS?

Steve Hullfish