I did reach out to M but she was unable to respond. My biggest frustration is that they have created a system so complicated even Avid “employees” can’t figure it out.
We used most of the 30 days to make sure there were no issues. We did find a transcode bug that required holding several systems back at 6.5.4.
I finally today have the dongle updater to do 7 of the 9 – which I will have about an hour to do on Monday (after four hours of sleep and in the middle of five hours of driving.
I have been supporting Avid systems in one form or another for 18 years. If I have this much trouble, their system is truly broken.
Dave Spraker
Principal, spraker.tv
Shared Storage Solutions | Consulting | Sports Audio
Northwest Territory Manager, Western Rep Associates
Broadcast and AV Manufacturer’s Representitive
dave@spraker.tv
(503) 897-0250
From: Avid-L2@yahoogroups.com [mailto:Avid-L2@yahoogroups.com]
Sent: Friday, May 30, 2014 1:43 AM
To: Avid-L2@yahoogroups.com
Subject: [Avid-L2] Re: Worst upgrade experience EVER!
You should have the option to run for 30 days under trial.
That gives a month to sort things out.
Drop an email to Marianna at marianna.montague@avid.com
She’ll sort it out.
Pat Horridge
Technical Director, Trainer, Avid Certified Instructor
VET
Production Editing Digital Media Design DVD
T +44 (0)20 7505 4701 | F +44 (0)20 7505 4800 | E pat@vet.co.uk |
www.vet.co.uk | Lux Building 2-4 Hoxton Square London N1 6US
Posted by: "Dave Spraker" <avid@spraker.tv>
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