Yes. I started the thread and the issue was resolved by a total manual uninstall of MC7 and reinstall.
it would be worth trying a manual/full uninstall of the Editing software. Once this is done, you can reinstall and see if the performance is improved. PLEASE DEACTIVATE YOUR SOFTWARE AND OPTIONS BEFORE PERFORMING THESE STEPS! These instructions will remove Licensing files as well as Avid License Control which could be dangerous if you have any other products installed! PLEASE USE WITH CAUTION. Below are the steps/files to remove your Editor software from the system. These should be done after running the Media Composer or Symphony Uninstaller located in the Avid_Uninstallers folder. In Lion and SnowLeopard we use the receipts database. To see what pkgs(packages) are installed, please enter this command in the terminal pkgutil --pkgs|grep com.avid From a terminal window, you'll need to do a sudo to remove these: (replace "Symphony" for MediaComposer where appropriate) sudo pkgutil --forget com.avid.MediaComposerapplications.pkg sudo pkgutil --forget com.avid.MediaComposerlibrary.pkg sudo pkgutil --forget com.avid.MediaComposersystem.pkg sudo pkgutil --forget com.avid.MediaComposeruninstaller.pkg sudo pkgutil --forget com.avid.avidcodecspe sudo pkgutil --forget com.avid.avidfilmscribe.pkg sudo pkgutil --forget com.avid.avidlogexchange.pkg sudo pkgutil --forget com.avid.edlmanager.pkg sudo pkgutil --forget com.avid.sharedcomponents.pkg sudo pkgutil --forget com.paceap.pkg.eden.licensed sudo pkgutil --forget com.paceap.pkg.InterLokExtensions sudo pkgutil --forget com.avid.licensecontrol.pkg sudo pkgutil --forget com.avid.osx.utilities.pkg sudo pkgutil --forget com.avid.DXDriver.pkg sudo pkgutil --forget com.avid.tmp.thirdparty.pkg sudo pkgutil –-forget com.avid.tmp.pace.pkg sudo pkgutil --forget com.avid.Interplay.EditorTranscode.pkg Folders/Files to Manually Remove: /Applications / Avid / EditorTranscode /Applications / Avid Media Composer (or Avid Symphony) /Applications / Avid_Uninstallers / Avid Media Composer (or Avid Symphony) /Applications / Utilities / Avid_Utilities (**This will remove Avid License Control**) /System / Extensions / Digi*.kext, Avid*.kext /Library / CFMSupport / DigiCFMShim /Library / Applications Support / Avid (this will remove Avid Licensing files) /Library / Applications Support / Digidesign /Library / StartupItems / Digi*.* /Library / StartupItems / Digi*.* /Library / LaunchAgents / com.avid.interplay.dmfservice.plist /Library / LaunchAgents / com.avid.interplay.editortranscode.plist /Library / LaunchAgents / com.avid.transcodeserviceworker.plis /Library / LauchDaemons / com.avid.interplay.editorbroker.plist /Library / LauchDaemons / com.avid.interplay.editortranscodestatus.plist If the icon is still in the dock, you should be able to right+click and "Remove from Dock" and it will disappear. On Saturday, September 7, 2013, sknattress wrote:
any one solve this my AVID editor background editor services also crash on running after recent install of MC7?
17" Mbp 10.8.3 16GB with recent JAVA
Steve
--- In Avid-L2@yahoogroups.com, John Pale <pale.edit@...> wrote:
>
> Will try another permissions repair but I'm not hopeful, as I've been down
> that road
>
> On Saturday, June 29, 2013, john.maio5011 wrote:
>
> > **
> >
> >
> > Well that java comment got me thinking. Apple is at war with Oracle and
> > Adobe (at least with their IOS devices) and I remembered that the last OSX
> > "upgrade" killed Java. I downloaded Java from the Java download site and
> > installed it. Still didn't work. Then I repaired permissions again and now
> > MC7 w/symphony loads.
> >
> > --- In Avid-L2@yahoogroups.com <javascript:_e({}, 'cvml',
> > 'Avid-L2%40yahoogroups.com');>, John Pale <pale.edit@> wrote:
> > >
> > > No resolution so far.
> > >
> > > I've done a clean install of everything (Mountain Lion and Avid MC7) and
> > > the latest Java. Have not found older versions on Oracle's website to try
> > > older versions. I think Mountain Lion automatically disables older
> > > versions for security reasons anyway.
> > >
> > > The process hangs or crashes on launch. Avid MC 7 works fine otherwise.
> > > None of the new background processes function.
> > >
> > > Grrrr.
> > >
> > >
> > >
> > >
> > > On Sat, Jun 29, 2013 at 1:21 PM, john.maio5011 <jmaio@> wrote:
> > >
> > > > **
> > > >
> > > >
> > > > Did this issue get resolved? I'm having the same
> > "AvidDMFsupportservices
> > > > not responding problem.
> > > >
> > > >
> > > > --- In Avid-L2@yahoogroups.com <javascript:_e({}, 'cvml',
> > 'Avid-L2%40yahoogroups.com');>, "David C. Ballard" <dave@> wrote:
> > > > >
> > > > > is java installed? open a terminal window and type
> > > > >
> > > > > java
> > > > >
> > > > > if there is no java installed it will prompt you to install it
> > > > >
> > > > > David C. Ballard
> > > > > President & Creative Director | LAB 601, Inc.
> > > > > LAB 601 Digital Post
> > > > > 404.876.4601
> > > > > www.lab601.com <http://www.lab601.com/>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > On 6/28/13 12:42 PM, "John Pale" <pale.edit@> wrote:
> > > > >
> > > > > >Not using the system drive as a media drive. I already tried doing
> > this
> > > > > >anyway, in case it made any difference on the background processes.
> > I've
> > > > > >been happily running on Lion and Mountain Lion for several years
> > with
> > > > > >prior
> > > > > >versions with no problem.
> > > > > >
> > > > > >Thanks for the suggestion anyway. Was kinda hoping others would
> > have the
> > > > > >issue, but its looking like its something obscure in the bowels of
> > my
> > > > > >system. I hate doing total clean reinstalls, as it ends up opening
> > cans
> > > > > >of
> > > > > >worms with other software, but its looking that might end up being
> > where
> > > > > >this goes.
> > > > > >
> > > > > >
> > > > > >
> > > > > >On Friday, June 28, 2013, Dennis Degan wrote:
> > > > > >
> > > > > >>
> > > > > >> On Jun 28, 2013, at 11:29 AM, John Pale wrote:
> > > > > >>
> > > > > >> > No. It's not the problem. I've tried turning it on both within
> > the
> > > > > >>app
> > > > > >> and with the with the new Menu Bar Extra. The process crashes on
> > > > > >> launchÅ just bounces in the dock. From the Mac OS console, it
> > looks
> > > > like
> > > > > >> Mountain Lion is not allowing the process to do its thing. I'm
> > > > thinking
> > > > > >> its incorrect privileges somewhere, which is easy enough to fix
> > if you
> > > > > >>know
> > > > > >> what's installed where...but it isn't clear with something this
> > new
> > > > > >>what's
> > > > > >> going on. A standard permissions fix in Disk Utility didn't fix
> > it.
> > > > > >>
> > > > > >> I offer:
> > > > > >>
> > > > > >> Do you think this might be the answer to your problem? From the
> > > > > >> README file included with the 6.0-6.6.3 Upgrade:
> > > > > >>
> > > > > >> "As of Macintosh OS 10.7 Lion, the default permissions for the
> > > > > >> root level of the system drive are now set to ³Read Only² for
> > all
> > > > users.
> > > > > >> This prevents the Avid Editing Application from being able to use
> > this
> > > > > >> drive as a media drive. You will see the drive grayed out in Media
> > > > > >>Creation
> > > > > >> settings or as an option for import, mixdown, render, and
> > > > > >> consolidate/transcode.
> > > > > >> > If you don¹t intend to use the system drive for media you can
> > leave
> > > > it
> > > > > >> alone. This is ideal in most cases.
> > > > > >> > If you do need to use the system drive, perform the following to
> > > > > >>change
> > > > > >> permissions.
> > > > > >>
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