From Avid support to me...I'm guessing its okay to post this....
it would be worth trying a manual/full uninstall of the Editing
software. Once this is done, you can reinstall and see if the
performance is improved.
PLEASE DEACTIVATE YOUR SOFTWARE AND OPTIONS BEFORE PERFORMING THESE STEPS!
These instructions will remove Licensing files as well as Avid License
Control which could be dangerous if you have any other products
installed!
PLEASE USE WITH CAUTION.
Below are the steps/files to remove your Editor software from the system.
These should be done after running the Media Composer or Symphony
Uninstaller located in the Avid_Uninstallers folder.
In Lion and SnowLeopard we use the receipts database.
To see what pkgs(packages) are installed, please enter this command in
the terminal
pkgutil --pkgs|grep com.avid
From a terminal window, you'll need to do a sudo to remove these:
(replace "Symphony" for MediaComposer where appropriate)
sudo pkgutil --forget com.avid.MediaComposerapplications.pkg
sudo pkgutil --forget com.avid.MediaComposerlibrary.pkg
sudo pkgutil --forget com.avid.MediaComposersystem.pkg
sudo pkgutil --forget com.avid.MediaComposeruninstaller.pkg
sudo pkgutil --forget com.avid.avidcodecspe
sudo pkgutil --forget com.avid.avidfilmscribe.pkg
sudo pkgutil --forget com.avid.avidlogexchange.pkg
sudo pkgutil --forget com.avid.edlmanager.pkg
sudo pkgutil --forget com.avid.sharedcomponents.pkg
sudo pkgutil --forget com.paceap.pkg.eden.licensed
sudo pkgutil --forget com.paceap.pkg.InterLokExtensions
sudo pkgutil --forget com.avid.licensecontrol.pkg
sudo pkgutil --forget com.avid.osx.utilities.pkg
sudo pkgutil --forget com.avid.DXDriver.pkg
sudo pkgutil --forget com.avid.tmp.thirdparty.pkg
sudo pkgutil –-forget com.avid.tmp.pace.pkg
sudo pkgutil --forget com.avid.Interplay.EditorTranscode.pkg
Folders/Files to Manually Remove:
/Applications / Avid / EditorTranscode
/Applications / Avid Media Composer (or Avid Symphony)
/Applications / Avid_Uninstallers / Avid Media Composer (or Avid Symphony)
/Applications / Utilities / Avid_Utilities (**This will remove
Avid License Control**)
/System / Extensions / Digi*.kext, Avid*.kext
/Library / CFMSupport / DigiCFMShim
/Library / Applications Support / Avid (this will remove Avid Licensing files)
/Library / Applications Support / Digidesign
/Library / StartupItems / Digi*.*
/Library / StartupItems / Digi*.*
/Library / LaunchAgents / com.avid.interplay.dmfservice.plist
/Library / LaunchAgents / com.avid.interplay.editortranscode.plist
/Library / LaunchAgents / com.avid.transcodeserviceworker.plist
/Library / LauchDaemons / com.avid.interplay.editorbroker.plist
/Library / LauchDaemons / com.avid.interplay.editortranscodestatus.plist
If the icon is still in the dock, you should be able to right+click
and "Remove from Dock" and it will disappear.
On Thursday, August 1, 2013, john.maio5011 wrote:
> **
>
>
> So - you deletes all the library application support things as well as all
> the sub-folders in the Application file?
>
> Did you uninstall the license manager too (I'd hate to type in all those
> numbers and letters again)?
>
> Of course I tried an un/reinstall gambit but not a manual uninstall. I'll
> try it.
>
> John
> --- In Avid-L2@yahoogroups.com <javascript:_e({}, 'cvml',
> 'Avid-L2%40yahoogroups.com');>, John Pale <pale.edit@...> wrote:
> >
> > I initially had problems with background services, but had success fixing
> > them doing a manual uninstall of all Avid components and reinstalling.
> > This is deeper than what the uninstaller does.
> >
> >
> > On Thu, Aug 1, 2013 at 8:18 PM, john.maio5011 <jmaio@...> wrote:
> >
> > > **
> > >
> > >
> > > The problem with starting Avid Editor Services is back and now I get a
> > > similar result when I try to start New Blue fx TitlerPro 2
> > >
> > > Among the other stuff the crash report reads:
> > >
> > > Application Specific Information:
> > > *** Terminating app due to uncaught exception
> 'WebKitThreadingException',
> > > reason: '-[WebView initWithCoder:] was called from a secondary thread'
> > >
> > > A search for this phrase on Google indicates it is Java/Apple won't
> play
> > > nice issue, but I don't know enough OS coding to say for sure.
> > >
> > > Both apps were working fine then (in the middle of a deadline - blam!)
> > >
> > > MC7 w/Symphony on a MacPro running 10.8.4
> > >
> > > Any one else seeing this?
> > >
> > >
> > >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
[Non-text portions of this message have been removed]
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