This IS the Avid L2: [Avid-L2] Re: Unable to update my dongle? 6.5

Tuesday, August 13, 2013

[Avid-L2] Re: Unable to update my dongle? 6.5 - 7

But I think Lou wanted to update his software and bake dog biscuits too. Where is the Avid link for that? ;-)

--- In Avid-L2@yahoogroups.com, "mariannamontague" <marianna_montague@...> wrote:
>
> All
> I am working on Aimie's and Lou's dongle dilema today....
>
> A little education here.....
>
> There are 2 types of licensing.....
>
> 1. SW Licensing via an Activation ID. From v6 onward ( includes 7), new units and upgrades come with an activation ID.
>
> - New units come with a redemption code which you redeem for your new System ID/Activation ID pair at www.avid.com/activationcard
>
> - Upgrades come with either a PRE 6.5 to 7 activation ID or a 6.5 TO 7 activation ID depending on what you own/bought.
> - A Pre 6.5 to 7 activation ID will work on updating a 3.5 thru 6 license to 7.
> - A 6.5 to 7 wil l work on updating a 6.5 to 7 only.
>
> Make sure you deactivate the previous version license prior to installing and attempting to activate a higher license. failure to do so could result in a 101 error.
>
> 2. Dongle update by redeeming the Activation ID. If you own a system bought before SW licensing went into effect ( v3.5 timeframe) then you have the option to use your existing dongle or move to SW licensing. Note that customers can also buy dongles at point of sale with new V7 units ( but not upgrades).
>
> like SW licensing - upgrades come in 2 flavors: Either a PRE 6.5 to 7 activation ID or a 6.5 TO 7 activation ID depending on what you own/bought.
> - A Pre 6.5 to 7 activation ID will work on updating a 3.5 thru 6 license to 7.
> - A 6.5 to 7 wil l work on updating a 6.5 to 7 only.
>
> - If you chose to go to SW licensing, then connect your dongle, Install v7 and launch and activation with the activation ID provided with the v7 purchase. This will decommission the dongle and you will forge ahead under the SW licensing scheme.
>
> - If you want to continue to use your dongle, you need to obtain an updater.avd file for it. Take the Activation ID you received with the v7 purchase and redeem it at the following web page: http://www.avid.com/US/support/upgrades
>
> - The second option down is "Update your Existing Dongle".
> - From he pull down menu, select the product your are UPGRADING TO.
> Note - if you have Symphony - then select MC 7 + the Symphony Option so your
> updater.avd has both.
> - Enter your system ID, dongle ID, the activation ID you got with v7 ( or both
> Activation ID's if you also own the Symphony Option)
> - Enter your name and email and ht submit
>
> The site should generate an updater.avd file to update the dongle.
> Make SURE you use the dongle manager that comes with v7 which can also be found at www.avid.com/dongle
>
> Marianna
>
>
> --- In Avid-L2@yahoogroups.com, Aimie Burns <aimielistserve@> wrote:
> >
> > Hi,
> >
> > I'm trying to upgrade my dongle from Symphony 6.5 - to MC 7 with the symphony option.
> >
> > I've tried using the updater file Avid gave me on the site, and the one they emailed me with the Avid Dongle Manager - but every time I try, I get the following error: "No dongle compatible with this update found"
> >
> > Any ideas on how I can fix this?
> >
> > Many thanks,
> >
> > Aimie
> >
>