We LOVE Marianna!!!!!
--- In Avid-L2@yahoogroups.com, "schmidtska" <ashley@...> wrote:
>
> Just a quick note of appreciation.
>
> My Symph 6 to 6.5 upgrade at the end of last month went wrong when I mistakenly purchased MC instead of Symph from the European online store.
>
> Marianna fixed it promptly despite fielding thousands of emails during what must have been an extremely busy time.
>
> Subsequently my complimentary MC7 & Symph activation also failed.
>
> Our advocate sorted the problem within minutes of my sending her an email.
>
> I know I'm not the first to sing her praises, but this lady is one huge asset to the community, as well as for Avid.
>
> The value of a real, approachable person who is immediately prepared to take your problem seriously, and come up with a solution quickly, is a significant differentiator in this competitive market.
>
> Marianna's "can help - will help" attitude is worth gold.
>
> And its not the first time she has come to my rescue...
>
> Ashley
>
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