I don't have experience with that aspect of the Dreamcolor monitor, but HP does typically have very good support. So I would say that in the morning give HP support a call and see what they can do for you.
Jay
On Jun 2, 2013, at 10:45 PM, Mike Drew wrote:
> Hi all, I have 6 Dreamcolor monitors to calibrate and I am having a lot of
> trouble getting the Calibration software to work. I am getting the "USB not
> Connected" error. I have searched forums and found its something to do with
> 64bit USB drivers that the HP/X-Rite software does not like. I can update
> the firmware and the 4 port USB hub in the monitor works fine so its not the
> Dreamcolors. Has anyone got this to work properly? Doing this from both PC
> and MAC.
> No joy either way.
>
> Cheers
>
> Mike Drew
>
> Operations Manager
> The Post Lounge
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