Re: [Avid-L2] Re: Avid store hell

Bought a new MC6 license through the webstore recently. No hassles at all.
Although I did have some trouble with the Avid License Control tool, it
worked fine when I did the license generation through the website. Not sure
what was going on there.

Dylan Reeve
http://dylanreeve.com/

On Thu, Feb 23, 2012 at 10:19 AM, johnrobmoore <bigfish@pacbell.net> wrote:

> **
>
>
> Well my limited experience with Adobe to reactivate a CS 3 package after a
> drive went bye bye was anything but satisfying. 3 hours on hold and the
> cell dropped the call. Next day 4 hours on hold and run around before
> getting the 15 minute window of activation code. Perhaps things have
> changed but I never heard anything good about Adobe support.
>
>
> --- In Avid-L2@yahoogroups.com, Jim Gilson <gilsonjamesj@...> wrote:
> >
> > Customer UnSuccess could be Avid's final downfall. Adobe has put a lot
> of smart effort into listening and helping end users operate their
> products. It is paying off.
> >
> >
> > Cheers,
> > jim
> >
> >
> >
> > -----Original Message-----
> > From: Shirley Gutierrez <guanacaa@...>
> > To: Avid-L2 <Avid-L2@yahoogroups.com>
> > Sent: Wed, Feb 22, 2012 12:10 pm
> > Subject: Re: [Avid-L2] Avid store hell
> >
> >
> >
> >
> >
> > That was a good, and useful, rant Nigel. I hope Avid hears it.
> >
> > Shirley
> >
> > -----Original Message-----
> > From: Nigel Gourley <avid-l@...>
> > To: Avid-L2 <Avid-L2@yahoogroups.com>
> > Sent: Wed, Feb 22, 2012 8:17 am
> > Subject: [Avid-L2] Avid store hell
> >
> > Blimey it's still the most frustrating experience actually trying to buy
> > things..
> >
> > I bought an upgrade in the online shop.. The activation code is
> apparently
> > invalid, the web link about updates if you purchased online doesn't work.
> > The customer service that you are supposed to contact is none existent.
> >
> > Oh and the online payment wouldn't work I had to do it through paypal.
> >
> > Luckily there is a customer satisfaction survey where I can put "
> > unsatisfactory "in every box and be thanked for my feedback J
> >
> > Rant over!
> >
> > N
> >
> > [Non-text portions of this message have been removed]
> >
> > ------------------------------------
> >
> > Search the official Complete Avid-L archives at:
> http://archives.bengrosser.com/avid/
> > Yahoo! Groups Links
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>

[Non-text portions of this message have been removed]

------------------------------------

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