Well Marianna helped me but it turned out the email I sent to the link at the bottom of the page last night worked too. I sent my request in midnight Pacific time last night and this morning at 6:15am I had been sent the activation serial numbers. Marianna also stepped in to help and she also sent me the needed info. I hadn't realized the email I sent last night had worked so promptly because I didn't see the entire email on my blackberry. At least in my case the response was quick. Can't speak to why it would take 3 weeks since my experience was completely different.
--- In Avid-L2@yahoogroups.com, Edit List <avidlist@...> wrote:
>
> Been waiting for mine for 3 weeks. I update the case every couple of days to ask about the status. But still nothing. I know I could touch base with Marianna, and she'd have it resolved within the hour. But she's got enough other stuff on her plate, and and this point, I just wannna see how long it take to get serial numbers for something that I own.
>
> Jamie
>
> On Jan 25, 2012, at 9:25 AM, tofuelly wrote:
>
> > They are indeed not working, but they are just pointers to the info below... I used the "support customers" for mine and got an email with my serial numbers within the hour...
> >
> > Erin Carroll
> > Toronto
> >
> > --- In Avid-L2@yahoogroups.com, John Moore <bigfish@> wrote:
> >>
> >> In finally trying to get the 3rd party activation serial numbers for 5.5x upgrade that qualified for MC 6 I found the email address at the bottom of this page"
> >> http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=424031
> >> But about 2/3rds down this page where it says"
> >>
> >> How to get activation serial numbers:
> >> New or Upgrade Boxed Sets
> >> Purchases made on the Avid Webstore
> >> Support Customers
> >> Media Composer Academic Students
> >> "Protect" Customers
> >> Clicking on any of these links seems to go to an blank page. Is this a broke on the website? I'm using firefox as a browser on a Mac.
> >>
> >> John Moore
> >>
> >> Barking Trout Productions
> >>
> >> Studio City, CA
> >>
> >> bigfish@
> >>
> >> [Non-text portions of this message have been removed]
> >>
> >
> >
> >
> >
> > ------------------------------------
> >
> > Search the official Complete Avid-L archives at: http://archives.bengrosser.com/avid/
> > Yahoo! Groups Links
> >
> >
> >
>
Woderful Blog. Great Admin good keep it up. Letterhead Printing And Wholesale Printing
ReplyDelete