Friday, September 9, 2011

Re: [Avid-L2] OT good service QNAP

I've got a QNAP too. Great stuff.

Steve Hullfish
contributor: www.provideocoalition.com
author: "The Art and Technique of Digital Color Correction"

On Sep 9, 2011, at 4:51 PM, Nigel Gourley wrote:

> So we have several Qnap NAS's and one had a problem with a corrupt config
> file.. We have had them running for years and this is the first problem.
>
> The amazing thing is that for a £500 box they do team viewer support and
> spend an hour fixing it, with a support chap that clearly knows exactly what
> he is doing. I just sit back while he does his linux stuff.
>
> At the end of this process it's fixed and it's FREE! Completely totally
> free… and he thanks me for my patience! That's tech support…….


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