Hi Steve,
I've struck this a couple of times and a lot of times when installing
the helper applications for 5.5.3 patches.
Download the full installer rather than the patch installer and you'll
be up and running in no time.
Regards,
Richard Kelly
Avid Certified Support Representative
Mac, PC, DS, MediaNet& ISIS
Avid& IT Sales& Support
Atomise Limited
Ph +64 4 232 3336 Admin
Ph +64 4 380 5010 Sales/Support
Mob +64 21 86 33 94
Skype richard7kelly
richard@atomise.co.nz
Atomise Limited
Editing Solutions Experts
www.atomise.co.nz
On 14/09/11 4:53 PM, Steve Pomerantz wrote:
>
> Hello L-2,
>
> Dell M6300 Laptop running XP Pro 32 Bit with 4 gigs of RAM. Fully Avid
> qualified.
> I'm trying to install the MC 5.5.3 patch. I followed the instructions
> on the patch installer PDF. (Deactivated software, uninstalled 5.5.2
> patch)
> When I run the 5.5.3 installer, it goes through all the steps, but
> after it finishes copying files, I get the following error message:
>
> "Error 1328. Error applying patch to file C:\Config.Msi\PTF4.tmp. It
> has probably been updated by other means, and can no longer be
> modified by this patch. For more information contact your patch vendor."
>
> I then have the option to abort, ignore or retry. Ignore and retry do
> nothing but take me back to the same error message. Abort rolls me
> back to 5.5.1.
>
> I thought it might be a corrupt file, so I downloaded the patch again,
> but got the same message.
>
> Any suggestions?
>
> Steve Pomerantz
> www.stevepomerantzeditorial.com
>
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