Re: [Avid-L2] 5.5..3 upgrade issue

Terry,
thanks again for sharing.

I got my installation taken care of, and all is running smoothly.

Enjoy your weekend.

rob

On Aug 19, 2011, at 4:35 PM, Terry Barnum wrote:

> Update:
>
> Found the manual uninstall instructions for the Mac (the previously posted link was for PC MC)
>
> <http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=274687&ssdFilterCommunity15=1408&ssdFilterCommunity13=0&ssdFilterCommunity11=634&ssdFilterCommunity10=368&ssdFilter_SearchKeyWord=Manual+uninstall&page=1&ssdSearchOperator=0&ssdFilterCommunity3=0&Hilite=Manual+uninstall>
>
> They're a bit old, listing things that don't exist, or at least weren't on my system, but I deleted what I could find.
>
> Apparently there are no Mac patch installers, only full installers. Everyone probably knows this but me.
>
> Pulled the dongle, did the update, rebooted, plugged the dongle back in, launched MC, agreed to use the dongle to activate the software, and one suite is now running 5.5.3!
>
> Happy Friday!
>
> -Terry
>
> On Aug 19, 2011, at 12:18 PM, Terry Barnum wrote:
>
> > I'm running into the exact same problem trying to upgrade from 5.5.1 Mac. At first I can see all the packages in the uninstaller but then they disappear with the same message Rob is seeing.
> >
> > Deactivate software is greyed out in MC. This Mac has a dongle so is deactivation necessary or possible?
> >
> > Thanks,
> > -Terry
> >
> > On Aug 19, 2011, at 11:25 AM, Jay Mahavier wrote:
> >
> >> Page 4 of the Read Me file
> >>
> >> Use the patch installer if you currently have v5.5.2 or v9.5.2 and you want to upgrade to v5.5.3 or v9.5.3.
> >>
> >> The patch installer may have a different process then the full installer.
> >>
> >> Jay
> >>
> >> On Aug 19, 2011, at 9:24 AM, Avid Editor Rob wrote:
> >>
> >>> Trying to upgrade from 5.5.2 (Mac)
> >>> but when I run the uninstaller, it tells me there's nothing to uninstall,
> >>> even tho MC currently runs fine.
> >>>
> >>> Any suggestions?
> >>>
> >>> thanks,
> >>>
> >>> rob
> >>>
> >>>
> >>>
> >>>
> >>> ------------------------------------
> >>>
> >>> Search the offical complete Avid-L archives at: http://archives.bengrosser.com/avid/
> >>>
> >>> If you want to donate to Red Cross quake relief, you can do so through your cell phone. Text redcross to 90999 to make a $10 donation. It will be on your next cell bill.Yahoo! Groups Links
> >>>
> >>>
> >>>
> >>
> >>
> >>
> >> [Non-text portions of this message have been removed]
> >>
> >>
> >>
> >> ------------------------------------
> >>
> >> Search the offical complete Avid-L archives at: http://archives.bengrosser.com/avid/
> >>
> >> If you want to donate to Red Cross quake relief, you can do so through your cell phone. Text redcross to 90999 to make a $10 donation. It will be on your next cell bill.Yahoo! Groups Links
> >>
> >>
> >>
> >>
> >
> > Terry Barnum
> > digital OutPost
> > http://www.dop.com
> >
> >
> >
> > ------------------------------------
> >
> > Search the offical complete Avid-L archives at: http://archives.bengrosser.com/avid/
> >
> > If you want to donate to Red Cross quake relief, you can do so through your cell phone. Text redcross to 90999 to make a $10 donation. It will be on your next cell bill.Yahoo! Groups Links
> >
> >
> >
> >
>
> Terry Barnum
> digital OutPost
> http://www.dop.com
>
>

[Non-text portions of this message have been removed]

------------------------------------

Search the offical complete Avid-L archives at: http://archives.bengrosser.com/avid/

If you want to donate to Red Cross quake relief, you can do so through your cell phone. Text redcross to 90999 to make a $10 donation. It will be on your next cell bill.Yahoo! Groups Links

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