RE: [Avid-L2] Digibeta deck repair/service NYC

David,
Might be a reach but have you tried cleaning the pinch roller and tape path? On BVW 70's and SX that often worked as a quick fix until the engineers could attack the problem.

TMcD

-----Original Message-----
From: "David Dawkins" <dawk2@shaw.ca>
To: Avid-L2@yahoogroups.com
Sent: 3/19/2010 6:07 PM
Subject: Re: [Avid-L2] Digibeta deck repair/service NYC

Slippage IME is usually dirty heads and guides.

DD

Jeff Hedberg wrote:
> Greg and Dennis, thank you.
> I'm actually not at the point where things are super bad... I'm just
> looking for someone who comes by... cleans heads - confirms
> alignment... that sort of thing.
> Who can help me troubleshoot why things seem to be slipping 1 frame in
> tape to tape edits - but only sometimes.
>
>
> I used to know a company that did this in NYC - but their phone
> doesn't seem to work anymore, and I'm just wondering if anyone in the
> NYC area knows of someone with these skills.
>
>
> Thanks.
> Jeff
>
> On Mar 19, 2010, at 1:09 PM, Dennis Degan wrote:
>
>
>> On Mar 18, 2010, at 2:02 PM, evilblender wrote:
>>
>>
>>> I'm looking for recommendations for companies in the NYC area who
>>> can come on site to help look over a couple of digibeta decks, and
>>> help me make sure that they are properly maintained.
>>>
>> On Mar 18, 2010, at 5:31 PM, Greg Huson wrote:
>>
>>
>>> We've switched to Sony field service. We're on the other coast,
>>>
>> but I think the east coast office is in NJ- Jersey City maybe? They
>> might charge for travel time - double check when you call.
>> <http://tinyurl.com/ybfvl3p>
>>
>>> Although the hourly is higher than our previous vendor, the fact
>>>
>> that they carry almost all the parts with them, and come on site, has
>> made their service a better value for us. They have a 4 hour minimum,
>> but generally fix our problem deck (whichever that is at a given time)
>> and service all the other decks, too. And if you're using HDCam or HD-
>> SR, you definitely want a sony guy doing the service. They literally
>> plug in their computer to the deck.
>>
>> I jump in:
>>
>> I found the address on the Sony website that Greg linked to:
>> Sony Service Center
>> Sony Electronics Inc.
>> 123 W. Tryon Avenue
>> Teaneck, New Jersey 07666
>> Voice: 201-833-5300
>> FAX: 201-833-5312
>> E-mail: TeaneckService@am.sony.com
>>
>> Dennis Degan, Video Editor-Consultant-Knowledge Bank
>> NBC Today Show, New York
>>
>>
>>

[truncated by sender]

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