Friday, February 12, 2010

Re: [Avid-L2] Re: Automatic Duck help?

On 2/12/10 7:32 AM, "kenton.vannatten" <kenton.vannatten@yahoo.com> wrote:

> I'm not sure what is up with that. I guess the video is corrupt in some way.
>
> Ever seen the invalid data stream error?

I think so. Welcome to our world of having to reverse engineer making media
for Avid. :-(

For starters I would like to see one of the MXF files you're having trouble
with and your AAF file. Please zip both and upload to our FTP server...

+-----------------------------------------
| FTP:
| address:  ftp://ftp.automaticduck.com
| username: support
| password: support
| or:  ftp://support:support@ftp.automaticduck.com
+-----------------------------------------


What "flavor" of Avid project and compression was set in the FCP export?


When your upload to our FTP server is complete can you please create a
support ticket at http://www.automaticduck.com/support/contact ? I can then
respond back to you directly and request more stuff if we need it.

--
Wes Plate
Automatic Duck, Inc.
http://www.automaticduck.com


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