Marcel
On 07/12/2009, at 4:58 PM, Jesstator wrote:
Thanks, Marcel.
Isn't Media Composer 3.5.4 supported on Windows XP, SP-3? I upgraded
in August 2009, and everything has been working fine, until now.
--- In Avid-L2@yahoogroups.com, Marcel Brassard <marcelb@...> wrote:
>
> I had that when I moved from 3.1.2 to 3.1.3.
> I realized that I was sitting on an unsupported OS.
> I fixed the OS and it fixed the problem.
>
> Marcel
>
>
>
>
> On 07/12/2009, at 4:31 PM, Jesstator wrote:
>
> Hi, folks.
>
> My Windows XP-SP3-based Media Composer v3.5.4 software (with
> first-generation MOJO) has begun acting quite irritable. I'm getting
> frequent & spontaneous "Exception: Unsupported Resolution" messages.
> The error message will sometimes appear randomly when the play head is
> parked and no action is being taken. The behavior is present
> regardless
> of whether a sequence contains mixed (OMF/MXF) formats or only one.
> I've observed this behavior in MXF & OMF based projects,
> specifically at
> the following settings.
>
> 60i / 29.97 (OMF)
> 720p / 59.94 (MXF)
>
> Here are the steps I've taken thus far to troubleshoot:
>
> I researched the following article "Exception Unsupported
> Resolution[262861]" at the Avid Knowledge Base using the following
> link:
>
> http://avid.custkb.com/avid/app/selfservice/search.jsp?
> DocId=262861&Hili\
> te=Exception%3A+Unsupported+Resolution
>
> The article suggests deleting the databases at the following
> directory:
>
> C:\Documents and Settings\All Users\Shared Documents\Avid
> MediaComposer\Avid MediaFiles
>
> That directory did not exist at that location. I went ahead and
> deleted
> all other database files from their respective locations, then created
> an empty " Avid MediaFiles" directory at:
>
> C:\Documents and Settings\All Users\Shared Documents\Avid
> MediaComposer
>
> I then shut the entire system down and power-cycled the MOJO's. I
> rebooted & relaunched without MOJO attached to the firewire port, then
> emptied the Recycle Bin and launched Media Composer.
>
> According to the progress indicator, databases appeared to have been
> rebuilt on the C:\ (Boot/OS/Application) , D:\ (Onboard SCSI RAID) and
> H:\ (External USB 2.0) drives. Except for the test patterns in the
> Supporting Files folder and the sample Avid project ("Avid Boston
> Project DV25"), I have no other media on this drive. The Avid sample
> project was automatically installed to the C:\ drive, and has not yet
> been consolidated to another media drive.
>
> Upon project/user selection & load, I'm greeted with the "Exception:
> Unsupported Resolution" message. The current project is 720p/59.94,
> and
> has a sequence with three video layers in it:
>
> V1 = SMPTE BARS
> V2 = Marquee Title (Black Rectangle)
> V3 = Marquee Title (White Rectangle; smaller, placed over Black
> Rectangle)
>
> The SMPTE BARS are continuous, and the black & white rectangles are
> staggered. I can click through the error message and render the
> sequence. The message appears again after render, yet I can click
> trough and play normally. I quit Media Composer, reattach MOJO to the
> firewire port, relaunch Media Composer and observe the same behavior
> (no
> external video, of course).
>
> When I open the "Avid Boston Project DV25" project and load the
> "Boston
> Sequence" from the "Boston Seq DV25" bin, I get the error message
> regardless of playhead position.
>
> Also of note, cycling through the Video Quality Setting at the
> bottom of
> the timeline window brings up the message every time. No resolutions
> have been disabled manually. Additionally, no databese files appear
> to
> have been created at:
>
> C:\Documents and Settings\All Users\Shared Documents\Avid
> MediaComposer\Avid MediaFiles
>
> Aside from the ability to see my titles in the source monitor, my
> major
> annoyance is the continual "Exception: Unsupported Resolution"
> message.
>
> Any ideas on what's going on here?
>
> Thanks.
>
> --Jesstator--
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Search the offical complete Avid-L archives at: http://archives.bengrosser.com/avid/
>
> Everything you MUST know about Color Correction in one book: http://tinyurl.com/ColorCorectionforvideo
> Get your copy todayYahoo! Groups Links
>
------------------------------------
Search the offical complete Avid-L archives at: http://archives.bengrosser.com/avid/
Everything you MUST know about Color Correction in one book: http://tinyurl.com/ColorCorectionforvideo
Get your copy todayYahoo! Groups Links
------------------------------------
Search the offical complete Avid-L archives at: http://archives.bengrosser.com/avid/
Everything you MUST know about Color Correction in one book: http://tinyurl.com/ColorCorectionforvideo Get your copy todayYahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/Avid-L2/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/Avid-L2/join
(Yahoo! ID required)
<*> To change settings via email:
Avid-L2-digest@yahoogroups.com
Avid-L2-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
Avid-L2-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
No comments:
Post a Comment