Reply to: port.jobs@eurorscg.com
Euro RSCG Edge located in Century Park East is currently seeking a IT/Video Technician Specialist. All applicants to the below position must be open to the option of working as a freelance employee for the first 90 days of service.
SUMMARY:
The IT Specialist is responsible for providing support for desktop and phone systems for a 30 person office (40%), video equipment support (40%) and server/network equipment support (20%). This position reports to IT Manager and works closely with Post-Production Supervisor.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Desktop support
o Answer, respond to and document requests for technical assistance.
o Provide high quality support through courteous, prompt and accurate communication.
o Troubleshoot and resolve Windows and Macintosh hardware and software issues, including Lotus Notes issues.
o Troubleshoot LAN connectivity issues.
o Setup and deploy computer equipment for new employees including VOIP telephones.
• Video support
o Troubleshoot and fix issues on existing video editing systems.
o Assemble new equipment and make recommendations/estimates on any needed equipment.
o Build and maintain the editorial equipment used in the post-production process, including EditShare Media Server.
o Connect video decks, monitors and drives in edit bays and troubleshoot technical issues as needed.
• Network/server support
o Provide support for general network connectivity with users.
o Work with network connectivity vendors to troubleshoot local issues as required.
o Maintain change logs.
o Provide timely deployment and troubleshooting of hardware (e.g. fileserver, Editshare, etc).
Qualifications (Knowledge, Skills, and Abilities):
• Strong knowledge of Windows and Macintosh desktop hardware, operating systems, and popular software packages.
• Knowledge of video editing equipment, software and decks.
• Must have proven experience troubleshooting and supporting LAN issues.
• Excellent written and verbal communications skills and capacity to creatively solve problems are essential.
• Positive, enthusiastic attitude is critical.
Preferred Skills/Qualifications
• EditShare Knowledge
• Lotus Notes client
• Cisco VOIP phones
• AVID and Final Cut Non-Linear Editing system knowledge/experience
Education/Experience:
BS or BA in Computer Science and at least 2 years experience working in a corporate environment or 3 – 5 years of equivalent education and experience.
Interested and qualified candidates are encouraged to apply by submitting their resume as an attachment with "Chris W - IT Specialist" noted in the subject line of the reply.
Euro RSCG Edge is an Equal Opportunity Employer.
www.eurorscgedge.com
www.eurorscg.com
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