The MC versioner for example on the Download Center (the site for Support Peeps) contains the system ID/serial # of each MC system covered under contracts. So say you bought a contract 3 weeks ago.... the versioner on the DL at that time would have your system ID/serial # for 3.5 and the day we went live with 4.0.2, that versioner would now be updated for that.
Then lets say you buy a contract today. That contract is processed and entered into the main tracking system by OA ( order entry ) and the next revision of the versioner that day, will have your 4.0 entitlement.
Now say you downloaded 4.0.2 from the amnesty site because you bought and MC or an MC upgrade to 3.5 during the free upgrade period to get you 4.0. That versioner has all the system ID/serial #s that were registered between sept 1 and sept 30. The versioner is updated constantly to cover those that register during that timeframe.
If you don't fall into any of the above, then when you buy your upgrade you get a upgrade code. This code when activated, nets you 2 keys. One to upgrade your sw licensing and one to update your dongle. If going the dongle route, then you would do the normal activity.... www.avid.com/upgrade to take the system from say 3.5 to 4.0. Enter that code ( normally starts with MC35A ) and you will be able to download the avd file to flash your dongle.
If there is an issue .... tech can do a one off dongle blast as long as your dongle is legit/registered to you/eligible.
As RT says, when in doubt ( SW Licensing versus Dongle) use the 30 day Trial... but don't let the Trial expire - decide first and upgrade.
Marianna
--- In Avid-L2@yahoogroups.com, RT <huipro@...> wrote:
>
> Correct. Someone told me the "versioner" file is updated every 2 hours
> or so now. (Avid only posts these with "day" dates though).
>
> Your system will show up in there if it is registered and has an active
> support contract.
>
> Otherwise a dongle blaster or "updater" file is needed. It takes awhile
> for the gnomes to make one of these too, so it's hard to say which is
> faster when you REALLY need it.
>
> You have a cool new option though. When in doubt, remove the dongle,
> choose the 30-day temp license and sort things out later.
>
> RT
>
> A long-long way from Tewksbury.
>
> Robert Lawson wrote:
>
> >
> >
> > The updater is built for your specific system. My understanding is
> > that the Versioner.avd file contains *every* valid license and is
> > updated often.
> >
> > We have had issues where a valid system was NOT in the versioner and
> > we had to get quick one-off updaters. Later on, the missing serial
> > numbers were added to the versioner by the Secret Gnomes at Avid.
> >
> > On 10/13/09, John Moore <bigfish@...
> > <mailto:bigfish%40pacbell.net>> wrote:
> > > Someone posted recently that the versioner will know what dongles are
> > > entitled to upgrades. My SNDX at work under assurance was upgraded
> > to 3.5.4
> > > using the versioner I believe. My home mc soft required and update
> > file.
> > > If your dongle is qualified will the versioner do the upgrade from
> > 3.5 to
> > > 4.x? Just trying to get this straight in my head.
> > >
> > >
> > > John Moore
> > >
> > > Barking Trout Productions
> > >
> > > Studio City, CA
> > >
> > > bigfish@... <mailto:bigfish%40pacbell.net>
> > >
> > > [Non-text portions of this message have been removed]
> > >
> > >
> > >
> > > ------------------------------------
> > >
> > > Search the offical complete Avid-L archives at:
> > >
> > > http://archives.bengrosser.com/avid/
> > <http://archives.bengrosser.com/avid/>
> > >
> > > Avid L2, Where the Answers are.Yahoo! Groups Links
> > >
> > >
> > >
> > >
> >
> > --
> > ---
> > Rob Lawson
> > System Administrator, ACSR ISIS, Windows & Unity
> > CBS News
> >
> >
>
>
>
> [Non-text portions of this message have been removed]
>
------------------------------------
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