Director • Pure Grain Digital • Mountain View • San Francisco • Lyon
roberto@puregrain.com | Pure Grain Digital Productions
On Nov 28, 2023, at 11:25 AM, Chris Bové <chris.bove@avid.com> wrote:"Shall we just declare this International Avid MC Subscription Renewal Week?"
-- Haha, you know I'll be calling it that from now on, right?!?
RE: New purchases vs renewals...If you have a subscription license that is set to expire, and you purchased it from Avid directly, then you have an "Auto-Renewal" button in your MyAvid account. Just leave it on.
If you have a subscription you purchased from a reseller like Videoguys, Sweetwater, etc, then it won't have that button... because we can't legally force a reseller to make the renewal happen. So, you'll need to renew it through them.
In both of these situations though, you get to keep the same codes and numbers.
However, if you let the one license expire in order to get a new one, then yes, it'll be new and not a renewal.Clear as mud? ;)
Chris BovéManager, Digital Customer Success, Avid Technology
Avid Customer AdvocateCelebrating 30 years as SME for Media Composer
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