Wednesday, May 22, 2013

Re: [Avid-L2] Avid Shipping charge?

 

Last year when I first started using Adobe Creative Cloud, I bought a
3 month subscription from Staples. They shipped me a cardboard box
about the size of the Manhattan Yellow Pages. Inside was a bunch of
bubble wrap surrounding a little cardboard folder inside of which was
a printed card with an activation code.

So why doesn't Adobe just maintain a database of license activation
codes, and email them to users upon purchase? Though I can't know for
sure, I have to wonder if they get to book revenues when they ship a
physical "product" (a printed card in a cardboard folder) into the
distribution chain, whereas if they only email a code when an end-user
buys a license, it doesn't become revenue until that sale.

Any accountants or intellectual property lawyers on this list?
Inquiring minds want to know. . .

On Wed, May 22, 2013 at 9:52 AM, ksirul <kenavid2@glueedit.com> wrote:
So I just bought a Symphony upgrade from our reseller. $599 from 5.5.3
to 6.5.2 with a v7 upgrade included. I already installed the trial
version of 6.5.2 to get me through a job. I noticed on the upgrade
invoice that there was an additional $20 shipping charge. Apparently,
Avid is sending me a plastic card with a license number written on it.
Really, $20? Why can't they just email me the license as before?

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