Wednesday, September 14, 2011

Re: [Avid-L2] Re: MC5.5.3 Patch won't install

 

So how hard would it be to finish coding all software updates so that
nobody else has to ever mess with this confusion again (including your
doc writers)?

(I don't grumble at everybody, Marianne, but you do keep sticking your
head up from the bushes...and thanks for that by the way!)

--
Jeff Cook
jeff@cookstudios.com
703-980-1104 (cell)

CookStudios.com
Freelance Video Editing
Washington DC & Portable

Quoting Marianna <marianna.montague@avid.com>:

> Goodcatch Steve - the instructions need a reswizzle. If you are on
> a PC and running 5.5.2 then you can just downlaod the 5.5.3 patch
> and run it. You dont have to uninstall 5.5.2.
>
> marianna
>
> --- In Avid-L2@yahoogroups.com, "Steve Pomerantz" <sppomerantz@...> wrote:
>>
>> Thanks Dennis,
>>
>> I might give that a try, but the instructions from the "Avid
>> Editor Patch Installer Instructions" PDF which is part of the 5.5.3
>> download link states:
>>
>> "On a Windows® system, if you have already installed a patch on
>> your system, you must first uninstall the previous patch before
>> installing a new patch."
>>
>> I'll likely just download the full 5.5.3 installer and start fresh.
>>
>>
>> Steve Pomerantz
>> www.stevepomerantzeditorial.com
>>
>>
>> --- In Avid-L2@yahoogroups.com, Dennis Degan <DennyD1@> wrote:
>> >
>> >
>> > On Sep 14, 2011, at 12:53 AM, Steve Pomerantz wrote:
>> >
>> > > Dell M6300 Laptop running XP Pro 32 Bit with 4 gigs of RAM. Fully
>> > Avid qualified. I'm trying to install the MC 5.5.3 patch. I followed
>> > the instructions on the patch installer PDF. (Deactivated software,
>> > uninstalled 5.5.2 patch) When I run the 5.5.3 installer, it goes
>> > through all the steps, but after it finishes copying files, I get the
>> > following error message: "Error 1328. Error applying patch to file C:
>> > \Config.Msi\PTF4.tmp. It has probably been updated by other means,
>> > and can no longer be modified by this patch. For more information
>> > contact your patch vendor."
>> >
>> > I suggest:
>> >
>> > The 5.5.3 patch needs the 5.5.2 patch installed in order for the
>> > install to work. See if you can re-install the 5.5.2 patch, then try
>> > the 5.5.3 patch install again.
>> > I think the directions for patching are different from the
>> > directions for an update. I'd have to check again, but I believe that
>> > you don't need to uninstall previous patches when doing new patches.
>> > In fact if you think about it, you should NOT uninstall when doing a
>> > patch because the new patch probably does not include the previous
>> > patches. Also, as I understand it, the uninstall instructions apply
>> > to Macintosh for updates since PC installations are incremental while
>> > Mac updates are complete installations.
>> > BTW, I personally have never had to deactivate software when doing a
>> > patch or update, but don't go by me . . . I'm on a Mac. ;)
>> >
>> > Dennis Degan, Video Editor-Consultant-Knowledge Bank
>> > NBC Today Show, New York
>> >
>>
>
>
>
>
> ------------------------------------
>
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