Wednesday, September 14, 2011

[Avid-L2] Re: MC5.5.3 Patch won't install

 

Goodcatch Steve - the instructions need a reswizzle. If you are on a PC and running 5.5.2 then you can just downlaod the 5.5.3 patch and run it. You dont have to uninstall 5.5.2.

marianna

--- In Avid-L2@yahoogroups.com, "Steve Pomerantz" <sppomerantz@...> wrote:
>
> Thanks Dennis,
>
> I might give that a try, but the instructions from the "Avid Editor Patch Installer Instructions" PDF which is part of the 5.5.3 download link states:
>
> "On a Windows® system, if you have already installed a patch on your system, you must first uninstall the previous patch before installing a new patch."
>
> I'll likely just download the full 5.5.3 installer and start fresh.
>
>
> Steve Pomerantz
> www.stevepomerantzeditorial.com
>
>
> --- In Avid-L2@yahoogroups.com, Dennis Degan <DennyD1@> wrote:
> >
> >
> > On Sep 14, 2011, at 12:53 AM, Steve Pomerantz wrote:
> >
> > > Dell M6300 Laptop running XP Pro 32 Bit with 4 gigs of RAM. Fully
> > Avid qualified. I'm trying to install the MC 5.5.3 patch. I followed
> > the instructions on the patch installer PDF. (Deactivated software,
> > uninstalled 5.5.2 patch) When I run the 5.5.3 installer, it goes
> > through all the steps, but after it finishes copying files, I get the
> > following error message: "Error 1328. Error applying patch to file C:
> > \Config.Msi\PTF4.tmp. It has probably been updated by other means,
> > and can no longer be modified by this patch. For more information
> > contact your patch vendor."
> >
> > I suggest:
> >
> > The 5.5.3 patch needs the 5.5.2 patch installed in order for the
> > install to work. See if you can re-install the 5.5.2 patch, then try
> > the 5.5.3 patch install again.
> > I think the directions for patching are different from the
> > directions for an update. I'd have to check again, but I believe that
> > you don't need to uninstall previous patches when doing new patches.
> > In fact if you think about it, you should NOT uninstall when doing a
> > patch because the new patch probably does not include the previous
> > patches. Also, as I understand it, the uninstall instructions apply
> > to Macintosh for updates since PC installations are incremental while
> > Mac updates are complete installations.
> > BTW, I personally have never had to deactivate software when doing a
> > patch or update, but don't go by me . . . I'm on a Mac. ;)
> >
> > Dennis Degan, Video Editor-Consultant-Knowledge Bank
> > NBC Today Show, New York
> >
>

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