Wednesday, September 14, 2011

[Avid-L2] Re: MC5.5.3 Patch won't install

 

Thanks Dennis,

I might give that a try, but the instructions from the "Avid Editor Patch Installer Instructions" PDF which is part of the 5.5.3 download link states:

"On a Windows® system, if you have already installed a patch on your system, you must first uninstall the previous patch before installing a new patch."

I'll likely just download the full 5.5.3 installer and start fresh.

Steve Pomerantz
www.stevepomerantzeditorial.com

--- In Avid-L2@yahoogroups.com, Dennis Degan <DennyD1@...> wrote:
>
>
> On Sep 14, 2011, at 12:53 AM, Steve Pomerantz wrote:
>
> > Dell M6300 Laptop running XP Pro 32 Bit with 4 gigs of RAM. Fully
> Avid qualified. I'm trying to install the MC 5.5.3 patch. I followed
> the instructions on the patch installer PDF. (Deactivated software,
> uninstalled 5.5.2 patch) When I run the 5.5.3 installer, it goes
> through all the steps, but after it finishes copying files, I get the
> following error message: "Error 1328. Error applying patch to file C:
> \Config.Msi\PTF4.tmp. It has probably been updated by other means,
> and can no longer be modified by this patch. For more information
> contact your patch vendor."
>
> I suggest:
>
> The 5.5.3 patch needs the 5.5.2 patch installed in order for the
> install to work. See if you can re-install the 5.5.2 patch, then try
> the 5.5.3 patch install again.
> I think the directions for patching are different from the
> directions for an update. I'd have to check again, but I believe that
> you don't need to uninstall previous patches when doing new patches.
> In fact if you think about it, you should NOT uninstall when doing a
> patch because the new patch probably does not include the previous
> patches. Also, as I understand it, the uninstall instructions apply
> to Macintosh for updates since PC installations are incremental while
> Mac updates are complete installations.
> BTW, I personally have never had to deactivate software when doing a
> patch or update, but don't go by me . . . I'm on a Mac. ;)
>
> Dennis Degan, Video Editor-Consultant-Knowledge Bank
> NBC Today Show, New York
>

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